SAVING YOUR DEVELOPMENT BUDGET FOR STRUGGLING EMPLOYEES? Invest in Your Strongest Performers for Real ROI

by Leslie Rohonczy, IMC, PCC, Executive Coach & Author

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Think about the strongest performer on your team. When was the last time you deliberately invested in their growth and development?

If it's been a hot minute, that's understandable. Our attention naturally gravitates toward the people who need us most: the employee who's struggling, the new hire who's still finding their feet, or the people navigating conflict, missing deadlines, and falling short of expectations. Those are the situations that feel urgent, and they deserve our attention.

Our highest performers are usually bright, dependable, consistent, and able to solve problems before they ever reach our desks. They deliver what we need when we need it, and they rarely ask for help. And that's exactly where the opportunity begins.

I've become convinced that one of leadership's greatest missed opportunities is failing to keep developing our strongest people. Every leader understands the cost of poor performance: missed deadlines, quality issues, customer complaints, conflict, and a hundred other visible problems that demand our attention every day.

The cost of under-investing in a high performer is much harder to see because it doesn't show up as an urgent crisis. If it does appear on your radar, it'll probably look like unrealized potential: future executives who plateau before anyone notices; high-performing individual contributors who continue troubleshooting instead of learning how to multiply their impact through others; teams that miss the opportunity to learn from people who could have become exceptional mentors, peer coaches, and role models; and organizations that continue benefiting from what these people already know how to do while investing very little in what they might become capable of next.

Most organizations invest significant time and money in courses, conferences, mentoring programs, leadership programs, executive coaching, stretch assignments, and succession planning. The intention is clearly there. But the challenge is knowing where to invest next.

When someone is struggling, the path usually feels obvious. You can see the gap, identify the missing skill, and work together to close it. High performers are different. They're already succeeding, producing excellent work, and they've earned trust. So, it's no surprise that many leaders find themselves wondering, "What exactly would I coach them on?"

I've heard versions of that question many times. "She's forgotten more about finance than I'll ever know." "He's the smartest engineer in the company." "What could I possibly teach someone who's already better than I am?" Those are common, honest questions that reveal one of the biggest misconceptions about leadership development.

There's often another concern sitting just beneath those questions. You may worry that developmental feedback could demotivate someone, especially a high performer who's already succeeding.

In my experience observing hundreds of one-on-one conversations between leaders and their employees over fifteen years, thoughtful developmental feedback is usually received as a meaningful investment in someone's growth. For many high performers, the message isn't, "I'm not good enough." It's, "My leader sees even more potential in me, and is willing to invest in helping me reach it."

Early in our careers, development is largely about building capability. We learn technical skills, improve our communication, strengthen our presentations, become better at delegation, and learn how to navigate conflict. Progress is easy to recognize because we're continually adding new tools to our toolkit.

As we become more experienced, development changes. The work becomes far more reflective. Instead of asking, "What do I need to learn?", the conversation shifts toward questions like:

• What strengths have contributed to my success?

• How do those strengths affect the people around me?

• Where might those strengths be overused?

• What assumptions have become so familiar that I no longer notice them?

• How will the next level of leadership ask something different of me?

Those are leadership conversations. Some of the greatest leadership growth I've seen has come from helping someone see a familiar strength through a completely different lens.

One CEO I worked with realized his decisiveness had gradually begun shutting down healthy debate on the executive team. He wasn't trying to dominate discussions. He was simply moving quickly because that's what had always made him successful. Once he saw the pattern, he began inviting opposing viewpoints before making important decisions. His team became far more engaged, and the quality of their decisions improved.

Another leader discovered she was solving too many problems herself. She genuinely believed she was helping her team. Instead, she was unintentionally preventing them from developing their own judgment. As she experimented with stepping back, her team stepped into greater accountability and performance.

A dependable director prided herself on being indispensable, until she came to realize that she had become the biggest barrier to developing her people. Her greatest contribution was no longer doing more. It was creating opportunities for others to grow. (And bonus, she had more capacity for the strategic work she wanted to do.)

None of these leaders needed fixing. Their strengths simply needed to evolve.

Leadership potential isn't a fixed quantity. Some people are already performing at a remarkably high level, and they still have enormous capacity to grow. They may become your future executives, trusted advisors, exceptional mentors, or the people who elevate the performance of everyone around them, simply because of how they show up.

Current performance tells only part of the story. The more interesting question is how much untapped potential still sits beyond what you're seeing today.

We may know our strongest people still have room to grow, but we aren't sure what to talk about in a one-on-one beyond project updates and performance. If that feels familiar, here are six coaching conversations worth having.

1. Shift the conversation from performance to perspective. Instead of asking, "How's the project going?", ask, "What are you noticing about yourself as a leader that surprised you recently?" or "Where do you think your strengths have the biggest impact on other people?" High performers rarely need help doing the work. They often benefit from understanding the impact they have while doing it.

2. Challenge how they think, not simply what they do. Invite them into conversations where there isn't an obvious answer. Ask them to weigh competing priorities, explore trade-offs, or think several years ahead. Stretching judgment often creates more growth than assigning another project.

3. Help them shift from individual excellence to multiplying others. Ask questions like, "Who else could do this?" or "How could this project become a development opportunity for someone on your team?" Future leaders create results through other people, not just through their own expertise.

4. Coach the impact they have on others. Ask, "What behaviours do you think your colleagues have started copying from you?" or "If everyone on the team approached work exactly the way you do, what would improve, and what challenges might emerge?" Those questions often reveal blind spots that performance reviews never touch.

5. Create room for experimentation. High performers often feel enormous pressure to keep getting everything right. Talk openly about where it's safe to test ideas, challenge assumptions, and learn through experience. Continued growth requires space to experiment, not just expectations to deliver.

6. 6.      Give honest, forward-looking feedback. High performers hear "great job" all the time. What they hear much less often is, "Here's what the next level of leadership will ask of you." Helping someone understand what tomorrow requires can reignite their development in ways praise never will.

If you begin having conversations like these, something important happens: your strongest people continue evolving, your future leaders begin emerging earlier, and your culture becomes stronger because excellence begins multiplying instead of simply performing. And that's an extraordinary return on investment.

Thinking about the recent FIFA World Cup, it strikes me that we don’t ever question why the best players in the world still have coaches. We understand that excellence doesn't maintain itself. It requires continual challenge, fresh perspective, honest feedback, and deliberate development. We see the same pattern in Olympic sport, elite music, aviation, medicine, and business. Brené Brown has spoken openly about the coaches and mentors who've helped her continue growing throughout her career.

Organizations have the same opportunity. Every year, they invest enormous effort closing performance gaps. Far fewer invest the same energy expanding excellence. One protects today's results, and the other builds tomorrow's leaders.

Your next exceptional executive may already be sitting right there on your team. Maybe the next culture influencer is already solving problems just three desks away. Or an extraordinary potential mentor may be excited about an opportunity to help others stretch and grow, too.

The question is no longer whether those people have more potential; it’s: how will you deliberately help them discover it?

YOUR COACHING CHALLENGE

Before your next one-on-one with your strongest performer, resist the temptation to spend the hour reviewing projects and priorities. Spend the conversation exploring who they're becoming instead.

Ask them:

• what they're learning about themselves as a leader

• which of their strengths they'll eventually need to redefine

• where they suspect their biggest blind spot might be

• what future leadership responsibilities will require them to do differently than what made them successful today

Then notice what happens. You may discover you've spent years managing someone's performance, when their greatest opportunity was developing their leadership.

If you're curious about unlocking the next level of leadership potential in your strongest people, I'd love to explore the opportunities with you. Reach out for a free Executive Coaching conversation with me at www.leslierohonczy.com.

LEADERSHIP ALTITUDE: Are You a Helicopter, Jet, or Starship?

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I talk a lot about altitude with my executive coaching clients. One conversation in particular was with a senior leader who sat down across from me and said, "I'm working ridiculous hours, I'm constantly busy, and yet it feels like I'm falling further behind every week."

What struck me wasn't the workload itself, but the contradiction. Things were ticking along well, her team was delivering, and her dashboard showed everything was under control. But she spent most of her days bouncing from issue to issue, rarely finishing what she had planned to accomplish before the next urgent matter popped up. Because she was dependable and responsive, decisions, problems, requests, and approvals continually found their way to her. And every day, she felt like she was climbing up the down escalator.

As we unpacked her reality, we noticed a pattern emerging. There was a common thread at play: decisions flowed through her; problems landed on her desk; questions had to be answered by her. Her team depended on her for direction, approvals, information, and problem-solving, leaving her days consumed by operational details, responding to issues, and helping people navigate obstacles.

Of course, these are all important activities, to be sure. It might be tempting to think that she was not delegating well, or that she was a workaholic, but the real issue turned out to be her leadership altitude. She was spending most of her time operating at a Manager altitude, instead of the more strategic Vice-President altitude. In essence, she hadn't adjusted her altitude with her new responsibilities and span of control. That conversation stayed with me because I've seen countless versions of it throughout my years of executive coaching: leaders unaware they are flying at the wrong altitude.

THE ALTITUDE GAP

One of the most common, and most challenging, leadership transitions a leader can make is the shift from managing day-to-day operations and individual contributors, to leading other leaders, systems, functions, and strategy.

As leaders move through organizations, the horizon line they're responsible for monitoring expands. They become accountable for larger systems, more people, greater complexity, and decisions whose consequences may not appear for years. But many leaders continue operating at the altitude that made them successful in their previous role.

The behaviours that help someone become an outstanding Supervisor differ from those required to become an outstanding Director. The strengths that help someone succeed as a Director may eventually become limitations as they move into Vice-President, Executive, and C-suite leadership. That's why so many talented leaders feel overwhelmed. They're trying to lead a large organization while spending most of their time solving low-altitude problems.

Over the years, I've developed metaphors for leadership using three aircraft: the Helicopter, the Jet, and the Starship. Each operates at a different altitude and provides a different perspective. And each becomes increasingly important as a leader's scope of responsibility expands.

THE HELICOPTER

Imagine your leadership as a helicopter hovering a few hundred feet above the ground. You're no longer standing in the middle of the action, but you're still close enough to see what's happening on the ground. You can spot bottlenecks, notice tension between teams, identify missed handoffs, and observe where work is getting stuck.

This is the altitude of operational leadership, where leaders coach people, remove obstacles, allocate resources, clarify priorities, and help teams navigate challenges. Helicopter altitude keeps leaders connected to reality because they can still see the work as it unfolds.

Most of us spend a significant portion of our early leadership careers here. Supervisors, Managers, Team Leads, Project Managers, and frontline leaders often need to operate predominantly at this altitude because their success depends on helping people execute effectively to produce results.

The challenge is that Helicopter altitude feels productive. You can see a problem and solve it. You can answer a question and help someone move forward. You can remove a roadblock and watch progress happen almost immediately. The feedback is instant, and that sense of usefulness can become habitual.

Over time, some leaders become so accustomed to solving problems that they unknowingly train everyone around them to bring problems to them. Decisions, accountability, and responsibility all begin to migrate upward. And before long, the leader knows everything that's happening this week and very little about what needs to happen three months or three years from now.

I've worked with executives whose calendars looked like emergency dispatch units. Every issue found its way to them, minor conflicts required their involvement, and difficult decision somehow became their responsibility. They were admired, trusted, hardworking... and exhausted.

THE JET

As leaders move into larger and more complex roles, another shift begins to happen. The work itself becomes less visible. At first, it can feel uncomfortable, especially if you've built their careers on being knowledgeable, responsive, and closely connected to the work. Climbing higher often means giving up some of that visibility.

A Director overseeing six teams can't possibly keep track of every conversation, customer issue, project challenge, or interpersonal conflict occurring across their organization. And a Vice-President, responsible for several other leaders, hundreds of employees, and complex organizations, certainly can't.

What emerges in its place is something different: noticing patterns. Instead of seeing a single employee struggling, leaders begin noticing recurring turnover across a department. Instead of focusing on one delayed project, they begin recognizing a resource allocation issue affecting multiple teams. Individual events still matter, but they become clues pointing toward something larger, rather than signals to jump into action and solve them.

This is Jet altitude. The horizon expands dramatically. Details become harder to see (as they must), but the broader landscape becomes clearer. Leaders begin examining how departments interact, where priorities collide, what external conditions will likely impact their business, how information flows through the organization, and which systems are producing the outcomes they see.

The questions change as well. Rather than asking, "How do we solve this problem?" leaders begin asking, "Why does this problem keep appearing?" Rather than focusing on individual performance, they start paying attention to the systems and structure, processes, communication channels, incentives, governance, and culture.

Many leaders arrive at positions that require Jet altitude long before they become comfortable operating there. They continue solving issues one at a time, when the real opportunity is to improve the system creating those issues in the first place.

Jet altitude comes with its own traps, however. Leaders can become so fascinated by the system of strategy, frameworks, organizational design, and planning that they lose touch with the people living inside it. Most of us have experienced a strategic initiative that looked brilliant in a boardroom and bewildering everywhere else. Reality has a way of exposing details that weren't visible from 40,000 feet.

THE STARSHIP

The further leaders advance, the more another question begins to emerge. The focus shifts from "What's happening?" and "Why is it happening?" to a different question altogether: "What will happen next?" This is where Starship altitude becomes necessary.

Imagine looking back at Earth from space. Cities fade from view. Roads become invisible. Eventually, even national borders lose their meaning. Our perspective changes completely.

At Starship altitude, we stop focusing primarily on operations and organizational systems. Our attention shifts toward forces that may shape the organization for years, and sometimes decades, into the future.

We begin asking different kinds of questions: What technological shifts are reshaping the industry? How will demographics change the workforce? What customer expectations are emerging? What assumptions do we hold today that future leaders may laugh at? What must this organization become if it hopes to remain relevant ten or twenty years from now?

This is the altitude of enterprise leadership. It's where leaders wrestle with the big, bold questions of purpose, direction, positioning, legacy, and long-term relevance. They are less concerned with certainty, and more with understanding what version of the future may be emerging and how today's decisions might improve the organization's chances of thriving within them.

Starship altitude is partly about learning to notice what others overlook. Tomorrow rarely arrives all at once. The clues are usually visible long before the disruption becomes obvious, but they can be easy to miss when your attention is consumed by today's challenges.

Starship altitude has risks of its own. We've all encountered leaders who seem permanently stationed in orbit. They speak passionately about the next decade while their teams are struggling with problems that have existed for the last two years. Their vision may be compelling, but their connection to present-day reality becomes increasingly thin.

Organizations need leaders who can imagine the future, but they also need leaders who understand the realities of today.

WHEN SUCCESS BECOMES A LIABILITY

Promotions can create an unexpected problem: the behaviours that helped us earn a promotion to the next level of leadership frequently become the very behaviours that limit us afterwards.

The Manager who built a reputation for being responsive becomes the Vice-President who can't stop getting involved. The Director who became successful through personal expertise struggles to delegate decisions. The executive who built a career by solving problems continues solving them long after the role requires system-level thinking instead.

That's why leadership transitions can feel surprisingly uncomfortable. The issue is rarely intelligence, capability, commitment, or work ethic. It's altitude. The role requires one perspective while the leader continues operating from another.

That's exactly what was happening with the Vice-President I mentioned earlier. She was struggling because her responsibilities had evolved, but her altitude had not. Once she began spending less time solving operational issues and more time leading at the altitude her role demanded, something interesting happened. Her calendar became less crowded; her teams became more capable; her decisions became more strategic. And she finally stopped feeling like she was climbing the down escalator. What a relief!

YOUR COACHING CHALLENGE

The Altitude Audit: Set aside 10 minutes and reflect on the past two weeks. First, ask yourself:

• Have I been spending most of my time at Helicopter altitude, focused on tasks, issues, and execution?

• Have I been operating primarily at Jet altitude, focused on systems, priorities, and cross-functional outcomes?

• Have I been spending meaningful time at Starship altitude, scanning the horizon and thinking about the future?

Now ask a second question: What altitude does my role actually require most often?

Notice any gap between where you've been spending your time and where your leadership responsibilities require you to be. Then reflect on:

• What keeps pulling me toward my current altitude?

• What leadership challenges might be connected to this gap?

• What important signals, opportunities, or risks might I be missing?

• What is one thing I could do this week to operate at the altitude my role requires?

Many leadership challenges are not capability problems; they're altitude problems. Sometimes the most important growth a leader can make is learning to see a different horizon.

If you're curious about how your own leadership altitude may be helping or limiting your effectiveness, I'd love to help you explore it. Reach out for a free exploratory executive coaching conversation at www.leslierohonczy.com.

WHAT MUSICIANS CAN TEACH US ABOUT LEADERSHIP: Lessons from the Stage

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I've read hundreds of leadership books. Some were brilliant, some were forgettable, and a surprising number appeared to have been written by people who’ve likely never actually met another human being in the wild.

In fact, some of the most useful leadership advice I've ever encountered came from a conductor, a bass player, a jazz musician, a record producer, and a pop star.

Let’s start with one of the most profound leadership books I’ve ever read. It was co-written by Benjamin Zander, conductor of the Boston Philharmonic Orchestra, and Rosamund Stone Zander, who was trained as a family systems therapist and has coached organizations around the world. I read their book, The Art of Possibility years ago, and it has stayed with me in a way most leadership books haven’t.

That raises a fair question. Why write about a book that is more than two decades old when leaders are already drowning in newer books, newer models, newer acronyms, and newer ways to make a perfectly good meeting sound like a government procurement process?

Because while some ideas age, other ideas deepen. The Zanders’ work has deepened for me because it speaks to something leaders are still wrestling with every day: How do you help people perform at their best when pressure is high, trust is fragile, attention is scattered, and everyone is carrying more than they are saying out loud?

Benjamin Zander has a famous line that has lodged itself permanently in my leadership brain: the conductor does not make a sound. The person standing at the front, a visible focal point for the performance, and getting all the attention and accolades, never plays a single note. In fact, they don’t make a sound. That idea is so simple it almost sneaks past you. A conductor has enormous responsibility and very little direct control, which is a pretty accurate description of senior leadership on most days.

You can't force trust. It doesn’t magically appear because you demand it. Engagement is not something people hand over on command. Creativity, courage, and ownership don't show up because someone in a leadership role says they should, no matter how inspiring your town hall deck may be.

What you can do is create conditions for clarity. You can set the tempo. You can help people hear one another. You can notice when the brass section is overpowering the strings, which is also an excellent metaphor for certain executive teams I've seen in action.

This is where I think musicians have a strange and wonderful advantage as leadership teachers. They spend their lives working with the same forces leaders work with every day: ego, pressure, collaboration, uncertainty, discipline, and the occasional public flop.

They also can't hide behind strategy language when things go sideways. If the music is off, everyone knows it, even if they can't name the particular instrument or musical error. But they feel it.

Victor Wooten, the great bassist and author of another of my favourite books, The Music Lesson, offers a leadership insight I wish we talked about more. He writes about music as a language, something learned through listening, feel, relationship, and practice. Victor talks about how we learn language as babies, as a metaphor for becoming a skilled musician. As babies, we’re not taught the grammatical rules and structure of the English language; we learn to speak English by being immersed in it, observing, experimenting, and trying new moves.

Leadership is similar. We can study the grammar of leadership all day, and I love a good leadership model as much as the next executive coach, but people do not experience us as models. They experience our attention, curiosity, timing, style, and whether we listen before we jump in with the answer we had already tucked in our pocket.

Wooten also writes about space as part of music. That one should be required reading for anyone who has ever filled a silence in a meeting because the pause made them feel squirmy. But silence isn't something to be avoided at all costs. The moment a pause appears, there's no need to rush to fill it with another opinion, explanation, or attempt to move the conversation along.

Musicians know the value of silent pauses, called ‘rests’ in music notation. The rests are part of the music, equally as important (and sometimes even more important than) the notes. In leadership, the pause is often where the more honest thought finally has room to arrive.

Herbie Hancock has told a story about playing with Miles Davis that has stayed with me for years. During a performance, Hancock played what he thought was the wrong chord, and was rattled in the moment. Miles responded by playing something that made the chord work. That story captures one of the most mature leadership behaviours I know: the ability to work with what has happened rather than burn energy wishing the original plan had survived contact with reality.

Leaders face wrong chords all the time. A project stalls, a stakeholder reacts badly, a talented person disappoints you, or the meeting takes a turn no one predicted. Some leaders freeze because reality has deviated from the sheet music in front of them. Others adjust and find the next note by listening for what's emerging.

Then there's Taylor Swift. She may seem like an unusual addition to a list that includes conductors, jazz musicians, classical performers, and music producers, but I think she offers one of the most powerful leadership lessons of all.

Years ago, when ownership of her master recordings became a highly public issue, she faced a situation many leaders encounter in one form or another. Something important was no longer under her control.

Most people, when faced with that situation, focus on the fight. They pour their energy into winning the argument, defeating the opponent, or getting back what was lost. Taylor Swift chose a different path. Rather than spending years fighting a battle on someone else's terms, she re-recorded her catalogue and created a new version of the future. That strikes me as a remarkably useful leadership lesson.

When leaders feel stuck, they often assume they have two choices: accept reality or fight reality. Sometimes there is a third option. Build a different game. I can't tell you how many times I've watched leaders exhaust themselves trying to force a door open when they would have been far better served looking for a different entrance altogether.

Rick Rubin brings a different kind of wisdom into the conversation. In his amazing book, The Creative Act, he writes about creativity through the lens of attention, receptivity, and noticing what wants to emerge. That may sound a bit woo-woo until you consider the damage that can be caused by action without awareness. Many leaders are praised for moving quickly, making decisions, and pushing things forward, even when they are moving quickly in the wrong direction. Rubin’s work reminds me that insight often starts before action. It starts with noticing the pattern, the tension, the missing conversation, or the thing everyone has learned to politely step around.

Yo-Yo Ma offers another leadership lesson, especially through his long-standing work with Silkroad, the organization he founded to bring together artists and cultural traditions from around the world to create something meaningful together. At first glance, that sounds like a music project. In reality, it is a masterclass in collaboration across difference. How do people with different histories, perspectives, experiences, and ways of seeing the world create something together without sacrificing what makes each of them unique?

That feels painfully relevant right now. Many leaders are trying to create alignment in environments where people don't see the world the same way, don't process information the same way, and don't always feel safe saying what they really think. Ma's work reflects a deep respect for curiosity, difference, and the discipline required to create something meaningful across traditions. Curiosity is not decorative in those conditions. It is operationally useful.

Then there is Wynton Marsalis, who has often described jazz as a metaphor for democracy. I think it also offers a useful lens for leadership. Jazz succeeds because each musician has the freedom to contribute their own voice while staying accountable to the rhythm, structure, and needs of the ensemble.

That is also what healthy organizations are trying to build. People need room to think and contribute, but they also need enough shared structure that the whole thing does not turn into twelve soloists competing for oxygen.

I think this is why music keeps giving me better leadership metaphors than most leadership books. Music understands influence without control. It understands dynamics, tension, timing, cadence, pace, listening, calibration, collaboration, and the reality that performance depends on both individual mastery and collective trust. When we pay attention to the whole sound, we notice who is carrying too much and who has gone silent, and we can sense when the tempo is too fast for the quality of performance that’s required.

True leadership is not about proving your own brilliance; it's about making more brilliance possible around you. What stays with me is that every one of these musicians, in very different ways, points to the same truth. Leadership involves shaping the conditions that allow great performances to happen, helping people contribute their best work and connect it to something larger than themselves. The leaders people remember are the ones who helped others find their voice, trust one another, and create something better than any one person could have produced alone.

If you want to expand your leadership repertoire, reach out for a free exploratory Executive Coaching conversation at www.leslierohonczy.com.

STILL FOLLOWING MOLDY LEADERSHIP ADVICE? What We've Unlearned Since Then

Leslie Rohonczy, IMC, PCC, Executive Coach & Author

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I recently fell down one of those internet rabbit holes that begins with good intentions and ends with me wondering how humanity has survived itself thus far. One of the rabbit holes I fell into (consider yourself warned) was a website called theretrocodex.com, which is essentially a curated archive of things people once believed with remarkable confidence, only to be proven outrageously wrong later. Medical advice, scientific assumptions, cultural 'facts,' all neatly organized by decade, like a museum of human certainty gone terribly sideways. Honestly, it is fantastic!

There is something I find comforting about discovering that entire generations confidently believed things that now sound absurd. Weirdly, it makes me hopeful about the future, and hey, I'll take hope wherever I can find it these days.

Did you know, for example, that margarine was once marketed as a healthy alternative to butter? Or that doctors once endorsed cigarettes? Entire industries were built on 'facts' that now seem unfathomable to most of us.

And naturally, I wondered: where is the RetroCodex for leadership? Well, friends, I'm sorry to be the bearer of bad news, but there isn't one. But if one did exist, some of the outdated leadership beliefs I've helped clients with in my executive coaching work would deserve a prominent place of honour, right beside smoking cigarettes in the office and mandatory skirts and stockings dress code (yep, it used to be a thing.)

The uncomfortable truth is that outdated leadership beliefs rarely look outdated when you're on the inside of them. They usually appear dressed up as other things, like professionalism, accountability, belonging, executive presence, or 'the way things are done around here.'

So in the spirit of public service, let’s scrape the mold off a few winners and see how today's truth challenges those outdated assumptions.

1.  GOOD LEADERS ALWAYS HAVE THE ANSWERS

This one has had an impressively long shelf life. For decades, leadership was often associated with certainty. The person at the top was expected to know, decide, direct, and project confidence, preferably without visible hesitation. That may have worked when business environments were slower and hierarchies were tighter. Today, that model starts to crack under complexity.

Amy Edmondson’s research on psychological safety at Harvard has shown that high-performing teams thrive when leaders create the conditions where people can raise concerns, share ideas, and challenge assumptions without fear. Learning organisations depend on candour, not theatrical certainty.

We have all seen the alternative: a leader makes a spectacularly wrong decision with unwavering confidence, and no one flags their concerns.

TODAY'S TRUTH: Don't pretend to know everything. People can often tell when you're bullshitting anyway, and that erodes trust faster than honest uncertainty ever will. Focus instead on creating enough trust that the best thinking in the system actually surfaces.

2.  IF YOU WANT SOMETHING DONE RIGHT, DO IT YOURSELF

Ahhh... the unofficial anthem of overwhelmed leaders everywhere. This belief often disguises itself as high standards. Sometimes it's called accountability. Sometimes it is a genuine focus on quality. And sometimes, if we are being really honest, it is ego dressed up in sensible shoes.

Liz Wiseman’s work in Multipliers draws a sharp distinction between leaders who expand the capability around them and those who unintentionally diminish it by becoming the bottleneck.

If every important decision, approval, rescue mission, or client issue must pass through you, that is not leadership excellence. It is a leadership model built on dependency.

TODAY'S TRUTH: Your job is not to be the hero of every operational subplot. Modern leadership means building capability, trusting good people with meaningful ownership, and resisting the seductive little voice that says, “Honestly, it’ll just be faster if I do it myself.”

3.  PROFESSIONALISM MEANS EMOTIONAL RESTRAINT

There was a time when professionalism seemed to require becoming emotionally indistinguishable from office furniture. Steady; controlled; stoic even (and before the modern Stoicism enthusiasts come for me, I'm referring to emotional suppression, not Stoic philosophy.) 

The assumption was that emotion made leaders look weak, messy, or unstable. Daniel Goleman’s work on emotional intelligence helped challenge that premise by showing that leadership is deeply relational work. People don't stop being human when they log in to work in the morning.

This does not mean unfiltered emotional leakage, dramatic oversharing, or turning every meeting into personal theatre, but real emotion that others can feel, recognize, and understand because it's authentic and universally human.

TODAY'S TRUTH: Professionalism is not the same as emotional suppression. Knowing and naming what you're feeling, understanding how it affects your behaviour, and paying attention to what others may be experiencing in response to you are all aspects of emotional maturity.

4.  PEOPLE NEED TO BE WATCHED TO STAY PRODUCTIVE

Well, this belief got a fresh makeover during the Covid pandemic, didn't it? While remote work was a lifesaver (and business saver), it was also uncharted territory for businesses. Suddenly, some leaders became strangely obsessed with green dots, login times, and whether Margaret was really still working at 4:17 p.m.

Microsoft’s 2022 Work Trend Index report identified what they called productivity paranoia: 87% of employees said they were productive at work, but only 12% of leaders said they had full confidence their team was productive. Yikes, talk about a delta! This should not have surprised anyone: adults generally perform better when treated like adults.

TODAY'S TRUTH: Trust, clear expectations, autonomy, and meaningful accountability outperform surveillance. If your management strategy involves monitoring mouse movement, the issue may be less about productivity and more about trust and empowerment. Either way, it's worth exploring with a curious mindset.

5.  PSYCHOLOGICAL SAFETY MEANS BEING NICE

This one needs to be escorted out of the building along with its little cardboard box full of platitudes, toxic positivity, and matching 'Teamwork Makes the Dream Work' mugs.

Somewhere along the way, psychological safety got mistaken for permanent politeness, with no space or tolerance for disagreement, no discomfort, and no challenge. But that interpretation misses the point entirely.

Amy Edmondson has been clear that psychological safety supports high standards and honest conversations. It creates the conditions for people to speak honestly, take interpersonal risks, admit mistakes, and challenge thinking.

TODAY'S TRUTH: On a high-performing, healthy team, people can respectfully disagree, raise concerns, share their authentic views, and challenge ideas without fearing social punishment. If everyone is smiling while important truths remain unsaid, what you may be looking at is conflict avoidance dressed up as harmony.

6.  YOU NEED MORE EXECUTIVE PRESENCE

Translation: Somehow be more impressive (but we will provide zero operational definition for what that means, or how to do it.)

Executive presence has suffered some unfortunate branding. For years, executive presence has been confused with airtime, extroversion, charisma, confidence theatre, and that oddly polished panel-discussion voice people seem to acquire at conferences.

Susan Cain’s bestselling book Quiet challenged the long-standing assumption that extroversion naturally equals leadership effectiveness. Adam Grant’s research has also highlighted that leadership effectiveness depends far more on context and behaviour than personality stereotypes.

TODAY'S TRUTH: Influence is not volume, charisma, theatre, or performative posturing. Some of the most compelling leaders I've seen in action are quiet. They don't suck all the air out of the room trying to show how smart they are. They may say less, but when they do speak, people pay attention because their contribution actually moves the conversation forward.

7.  IF I'M BUSY, I'M IMPORTANT

Does your calendar resemble an aggressive game of Tetris? For years, chronic busyness has functioned as a strange status symbol. Packed calendars, midnight email replies, and performative exhaustion sends the message that if I am overwhelmed, I must be important.

Microsoft’s research on the 'infinite workday' has shown how digital work has steadily eroded boundaries, recovery time, and focus.

Packed calendars and performative exhaustion do not signal importance. Sometimes they convey weak boundaries, poor capacity management, or reactive operational focus with little strategic value.

TODAY'S TRUTH: Busy is not a leadership competency. Modern leadership requires protected thinking time, sound judgment, and enough strategic altitude to notice what others miss. If your calendar leaves no room to think, you may be demonstrating operational stamina while actively undermining your strategic credibility.

8.  LEADERS ARE NOT TO BE CHALLENGED

There was a time when leaders were expected to project authority and maintain distance. They did not invite dissent, challenge, input, or inconvenient truths from the people below them. Leadership was something to be respected, and in some workplaces, even feared. Suggesting to your boss that they might handle something differently would have been career-limiting behaviour.

Some remnants of that thinking still linger. Edgar Schein wrote extensively about how hierarchy can inhibit honest communication, especially when leaders fail to create the conditions for upward candour. And as leaders progress up the ladder and gain more authority, people often become even more selective about what they share with them.

TODAY'S TRUTH: If people decide that telling you the truth is unsafe, inconvenient, or pointless, you may be the last person to know what is actually going wrong. Strong leaders create the conditions for honest feedback to travel upward, not just downward.

SO WHAT IS STILL SITTING IN YOUR LEADERSHIP ATTIC?

The tricky thing about outdated leadership beliefs is that many of them genuinely did work back in the day, or at least seemed to. Some rewarded us earlier in our careers, which is exactly what makes them so sticky. The people who believed those old RetroCodex 'facts' were not foolish; they were operating with the assumptions, norms, and accepted wisdom of their time. Leadership is no different.

Nobody wakes up in the morning and consciously decides to lead like it's 1987. Old beliefs linger because they once helped us succeed, feel competent, or stay safe in systems that rewarded them. That does not make someone a bad leader. It simply means leadership has evolved.

Some of today’s most confidently held leadership beliefs will eventually look just as dated. The more interesting question is which ones you may still be holding onto without realizing it.

YOUR COACHING CHALLENGE

Most outdated leadership beliefs do not announce themselves with a little flag that says Hello, I am obsolete. They tend to feel sensible, responsible, and strangely familiar. This practice is designed to help you uncover one belief that may still be shaping your leadership, and then test whether it still deserves shelf space.

YOUR LEADERSHIP RETROCODEX

STEP 1: SPOT THE MOLD: Read through the beliefs in this article and notice which one made you uncomfortable, slightly defensive, oddly validated, or uncomfortably seen. That reaction is useful. Complete this sentence: One leadership belief I may still be holding onto is... Examples: "Good leaders should always have the answer." "If I want something done right, I should handle it myself." "Being busy means I am valuable."

STEP 2: TRACE ITS ORIGIN STORY: Most leadership beliefs started life as adaptations, not mistakes. Ask yourself: Where did I learn this? Who modelled this for me, or rewarded me for it? When did this belief first help me succeed? What did it help me avoid?

STEP 3: EXAMINE THE CURRENT COST: Now get brutally honest. Ask yourself: How might this belief be limiting me now? What does it cost my team? How does it affect trust? What undesirable behaviour does this belief keep reinforcing?

STEP 4: WRITE THE UPDATED LEADERSHIP TRUTH: If your old belief belongs in the RetroCodex, what replaces it? Complete this sentence: Today’s truth for me is... Example: Old belief: I need to stay involved in everything important. Today’s truth: My leadership value grows when I build capability instead of dependency.

STEP 5: RUN A LIVE EXPERIMENT: Within the next week, experiment with deliberately behaving according to your updated belief. Say less in the meeting. Delegate the thing. Ask the uncomfortable question. Admit you don't know. Protect thinking time. Invite dissent. Whatever your belief requires.

STEP 6: REFLECTION QUESTIONS: What happened? What surprised me? What story did my inner narrator start telling? What felt easier than expected? What still felt risky? What does this tell me about my next experiment?

If outdated leadership beliefs are influencing how you lead, and you're curious about what stronger, more modern patterns might serve you better, reach out for a free exploratory Executive Coaching conversation at www.leslierohonczy.com.

HOW DO YOU KNOW YOUR LEADERSHIP IS WORKING? Accurate Self-Assessment for High-Performance Leadership

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Most leaders I work with don’t struggle with effort. They’re showing up, working hard, and trying to get it right. The harder question just below the surface is whether all of that effort is translating into high-performance leadership.

If that question feels a bit uncomfortable, that’s understandable. Accurate self-assessment can be challenging. And as your leadership career moves up, signals get softer. People choose their words more carefully, and that makes it easy to fill in the gaps with our own assumptions. If things aren’t falling apart, it must be working. If the team is delivering, leadership must be effective. If no one is pushing back, things must be aligned. I’ve seen this play out with strong leaders more than once, and it rarely leads where they expect.

High-performance leadership shows up in patterns over time and in what happens when we are not present. The most useful indicators are often easy to miss because they sit in the background of day-to-day work. A more accurate read starts to show up when we pay attention to what repeats, not what happens once.

• Ownership: When something important is in motion, where does it land? Does it move forward through others, or return to us? Work that consistently comes back often points to how expectations, trust, or decisions are set. Leaders who are highly responsive tend to step in quickly, which may help in the moment but can train the system to route work back to them. Over time, ownership concentrates instead of spreading.

• Contribution: In meetings, are we hearing fully formed ideas, or cautious half-steps? High-performing teams speak before everything is perfectly shaped. When everything sounds safe, something is likely being held back. Leaders who jump in quickly with their own thinking can shorten the space others need to think out loud or challenge direction, which narrows contribution (even while conversations feel efficient).

• Decision Durability: When an agreement has been made, does it stick, reopen, shift, or stall? Agreement can happen quickly, while commitment shows up later. A decisive leader can drive toward closure fast, which can be useful, but it can also lead to premature agreement that doesn’t hold after people leave the room.

• Presence: How much depends on us being there? If momentum rises with our involvement and drops without it, the system is relying on us more than it should. What happens when we step out of an email thread or a meeting? Does work stall until we join, or do conversations stall until we weigh in with our opinion? High responsiveness amplifies this pattern by speeding up progress when we engage and slowing it down when we step back, creating uneven momentum.

If we watch closely, we start to notice patterns in how these signals show up in our everyday rhythm. And once those patterns become visible to us, we can't unsee them. A more interesting question then begins to emerge: How does my leadership style influence outcomes over time?

That question keeps our development work grounded in curiosity, and it opens up a different way of looking at what’s happening. If our impact is shaped by what others experience, rather than by what we intended, then a gap can open up. We may believe we are creating clarity while others feel pressure, or think we are being supportive while others experience us stepping in too quickly.

And here's another angle worth paying attention to: leadership is experienced over time through tone and timing. People learn how to respond to us based on repeated interactions, and those responses shape what becomes possible.

When we look at it this way, our self-assessment becomes more accurate because attention shifts toward observable patterns instead of internal confidence.

This is where experimentation becomes useful, because small adjustments create insights about what actually changes.

YOUR COACHING CHALLENGE

Choose one situation this week and run a small, deliberate experiment. Keep it simple so you can see what changes.

• In a meeting where you normally drive the conversation, hold your view for a few beats longer than usual, then watch who steps in and what emerges before you speak.

• Choose one decision that was made in a meeting and name ownership before closing the discussion, then leave the decision untouched for a few days and observe whether it holds or drifts.

Capture what you notice in real time. Look for shifts in ownership, contribution, and follow-through, and use those signals to adjust your next move.

Over time, your observations become data you can rely on. They show you where your leadership is creating movement, and where it is getting in the way. That’s the shift that sticks.

 If you are curious about how to evolve your leadership, reach out for a free exploratory Executive Coaching conversation at www.leslierohonczy.com.

FEEDBACK ISN’T YOUR PROBLEM (But Your Relationship to Feedback Might Be)

By Leslie Rohonczy, IMC™, PCC

Executive Coach | Leadership Development Expert | Author | Speaker | ©2026 | www.leslierohonczy.com

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Most leaders believe they’re open to feedback… right up until the moment they hear something they don’t like. But it’s what happens next that reveals our relationship to it.

I remember sitting across from a senior leader who told me he was "very open to feedback". He wasn’t posturing; he meant it. He regularly asked for input, encouraged it, and even thanked people for it. Technically, he was doing all the right things, right up until that critical moment.

His peer offered him feedback about a client meeting they attended together. Within seconds of hearing her observations, he stepped in with all the context: a bit of background, a quick clarification, a touch of justification, a hint of over-explaining, even a suggestion that she had misread his intentions; then a gentle repositioning of what he meant versus what actually happened. It was a lot. He was articulate, calm, and had been completely effective at shutting the whole thing down. His peer didn't argue or push back, and the conversation just wrapped itself up. From his perspective, it was a good exchange. From hers, it wasn’t worth pushing any further - or doing in the future.

This is where the real issue lies: we each have our own special relationship to feedback, a unique pattern of reactions that show up in the first few seconds after we hear it. That relationship determines whether the conversation opens up or closes down. While we’re looking for clear, useful input, our team and colleagues are asking themselves how much of this is actually safe to say.

Amy Edmondson’s research at Harvard Business School has shown that when people sense even a small interpersonal risk, they adjust by softening their message, rounding off the edges, and removing the parts that might upset or land poorly. The feedback doesn’t disappear, but it loses its teeth, sometimes becoming so neutral and mushy that it's unrecognizable - and unusable as a result.

There’s another layer that shows up before feedback is even given: the way most leaders ask for feedback makes it harder to offer anything useful. “Is there anything I could do differently?” sounds generous, but it leaves the other person with too much space and not enough direction. The brain stalls. There’s nothing concrete to grab onto.

Now compare that to, “What’s one thing I could do differently in our next client meeting?” That question gives the other person somewhere to start. It’s specific, focused, and much easier to answer. This small shift can create a big difference.

Now layer that with what happens after the feedback lands, because this is where our relationship to feedback shows up in full colour. We rarely receive feedback as 'neutral data'. Most often, we see it as someone's interpretation of something they saw us say or do. It brushes up against our identity, competence, and reputation, and it pokes the part of us that wants to be seen as credible, valued, and in control. That means we're not just hearing the feedback; we're reacting to what we think it says about us as a person.

Our brains are wired to react fast. Research in social neuroscience by Matthew Lieberman at UCLA shows that perceived social threats, including criticism, can activate the same neural pathways as physical pain. Think about that: our brains interpret both as pain! So the urge to explain, clarify, or straighten the record isn’t a personality flaw; it's a hard-wired reflex. The issue shows up when we're not aware that the reflex has taken us over.

Our teams watch those micro-moments closely. They notice how long we stay with a hard comment, whether we get curious or defensive, and whether the conversation opens up or closes down. Over time, they adjust and bring us the version of feedback that keeps things moving, avoids friction, and sounds useful without creating risk.

And just like that, our access to deeper insights about ourselves narrows. Meetings still happen, conversations still feel productive, and we still believe we’re open to feedback. We just don’t realize how much of it never makes it to us.

Think about the last time someone offered you feedback. What did you do in the first few seconds after you heard it? Was there something that didn’t sit well? Was your instinct to move to resolve it? Did you stay open and curious with it? Did you explain? Did you have the urge to tidy the moment, or did you let it breathe? These are some common reactions to feedback in the moment. What's yours typically?

One leader I worked with ran a simple experiment. Every time he received feedback, he had to ask one more question about their observation. Not a deep dive series of questions that would feel like an interrogation, just one genuine question intended to help him understand what the other person was seeing. At first, it felt awkward and slower than his usual pace, and he worried it made him look unsure.

What actually happened was different. People started giving more details without being asked, offering examples, and staying in genuine conversation longer. The feedback became sharper and more useful because his stance in the moment had changed.

This is where stance matters. In feedback conversations, our job as the receiver is simple (but not easy): receive the feedback, thank the person for offering it, ask a clarifying question if something isn’t clear, and then reflect. Not defend; not explain; reflect. That reflection is where we close blind spots and gaps we can’t see on our own, and it’s the part most of us skip because it can be uncomfortable.

Nothing about the feedback itself had changed. His relationship to it had. We don’t need to agree with every piece of feedback we receive, and we don’t need to suppress our reactions. We do need to notice them and resist acting on them too quickly. Staying in the moment a little longer and asking a genuine question changes what becomes available to us. It also changes how people experience us, and that ultimately determines whether they will tell us what we need to hear.

YOUR COACHING CHALLENGE

Think about the last piece of feedback that stayed with you; the one that lingered, and felt genuinely uncomfortable. What happened in your head in the first few seconds?

Now imagine that moment again, but this time, you take on a deliberate stance as the receiver.

First, receive it fully. No interruption, no correction, no facial gymnastics. Just take it in without judgment or defense.

Second, acknowledge the person. Not just a quick “thanks,” but a genuine appreciation for both the perspective and the courage it took to offer it. Feedback, especially upward or sideways, feels risky. When we recognize that, we create the psychological safety for honesty in the future.

Third, get curious. Ask one question that helps you understand what they saw, heard, or experienced. Stay out of defending your intent and lean into understanding their reality. For example: “Can you say a bit more about what you noticed in that moment?” or “What impact did that have for you?”

Then, thank them for their feedback.

Lastly, and this is the part most people miss: reflect. Take time after the conversation to sit with it. Consider what might be true, even if it’s only partially true. Look for patterns, examples, and evidence of what others might be seeing that you’re not.

Reflect on these questions:

• What part of this feedback felt most uncomfortable, and why?

• What story did I start telling myself about what this means about me?

• What pieces might be valid here, even if I don’t fully agree?

• Where have I seen a version of this before?

• If I took this seriously, what would I experiment with doing differently?

After your reflection, take some time to close the loop. Let the person know what you took from the conversation and what you’re thinking about doing with their feedback. This builds trust and reinforces that their voice matters.

Try this once this week. Not perfectly, just deliberately. That’s where the shift starts.

If this surfaced a blind spot, or you want to deepen your relationship to feedback, reach out for a free exploratory Executive Coaching conversation at www.leslierohonczy.com.

AM I COACHABLE? A 5-Step Self-Assessment For Leaders Considering Executive Coaching

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Are you coachable? How do you actually know?

Have you received feedback about something you know you should work on, but you’re not fully convinced you’ll be able to shift it? Are you curious about executive coaching, but unsure whether you have what it takes to do the work well? Does having coaching support sound appealing, but you’re not sure this is even the right time to take the leap with a qualified coach?

Here’s what may already feel familiar to you. You’re not lacking in capability or motivation, but there’s likely something you can’t yet see clearly: a blind spot, a limiting belief, or a habitual response that’s shaping your behaviour. You’re thoughtful, competent, and you’ve likely spent a great deal of time analysing your situation, and still, something feels stuck.

You may have replayed the feedback conversation, talked it through with trusted people, read the latest trending books, attended the workshops, or listened to the podcasts. On paper, you may even know what you should do next. Yet when the moment arrives, the behaviour doesn’t quite shift, the decision doesn’t land, or the same pattern shows up again. Sometimes awareness is enough to be able to change a behaviour. But when insight doesn’t translate into different choices or behaviours, and you’re not sure how to work with that gap or blind spot, that’s where coaching can make a meaningful difference. 

If any of this sounds familiar, you’re in good company. Many people wrestle with the vulnerability it takes to seek this kind of support. When curiosity about coaching appears, it’s typically because you want greater awareness and traction. The question becomes: are you ready?

Over the years, I’ve worked with hundreds of leaders across sectors, levels, and personalities, and one thing has become very clear: executive coaching can be powerful, practical, and genuinely transformative. It can also be frustrating, circular, and expensive when the timing or focus is off. That difference often gets described as coachability, but it’s worth pausing here to name a distinction that will shape how you read the rest of this article.

This article’s designed to help you assess that for yourself with honesty and without judgement, while also helping you separate two things that are often blurred together: coachability and readiness. It isn’t meant to convince you to hire me or to position executive coaching as a cure-all. Its purpose is to help you decide whether this is the right conversation for you, right now.

WHAT COACHABILITY IS AND WHAT IT IS NOT

Before diving in, one important clarification. Coachability and readiness are related, but they’re not the same thing.

Coachability speaks to how you typically relate to feedback, uncertainty, and personal change. Readiness speaks to timing, context, and capacity, including what else is happening in your life and in the system around you.

You can be deeply coachable and still not ready. You can also feel ready for support, but struggle with some of the habits that make coaching effective. This assessment’s designed to help you notice both.

Coachability isn’t about being agreeable, positive, or easy to work with. Some of my most coachable clients are sceptical, analytical, and openly challenging, while some of the least coachable are polite, enthusiastic, and highly articulate about why nothing can really change.

Coachability also isn’t about having a clear goal perfectly defined right out of the gate. Many people start coaching with a vague sense of discomfort rather than a neat objective, and that isn’t a problem. In fact, it’s often a strong starting point for the coach and client to begin exploring and then crystallising the coaching topic.

Coachability’s about how you relate to yourself, your patterns, personality wiring, and defence mechanisms, and the possibility that your current way of operating, however successful it’s been in the past, may now be limiting you.

The most reliable way to assess coachability isn’t through labels or personality types, but through how you respond to a small set of very specific questions.

A SELF-ASSESSMENT YOU CAN ACTUALLY USE

Read the prompts below slowly and resist the urge to “perform insight,” meaning the temptation to sound self-aware rather than notice what’s actually happening for you in real time. Pay attention to your internal reactions as much as your answers, because irritation, resistance, relief, and curiosity are all useful data.

To make this more practical, I invite you to use a simple rating scale alongside each question. This isn’t a scorecard, and it isn’t a pass or fail test. It’s a way to notice patterns in how you typically respond.

After each question, rate yourself on a scale from 1 to 5 based on which description fits you most often.

1 = I’m protective or defensive by nature, even if I understand the feedback or situation intellectually

2 = I can occasionally stay open at first, but I close down when things start to feel uncomfortable

3 = I can sometimes stay open and reflective, but when the pressure builds, I revert to familiar patterns

4 = I can usually stay open and reflective, even when challenged, though certain situations still test me

5 = I can almost always stay curious, grounded, and willing to learn, even when the feedback or situation feels uncomfortable

There are no good or bad numbers here. The purpose is to notice where openness comes easily for you, and where it reliably gets harder.

1. HOW DO YOU RELATE TO FEEDBACK THAT DOES NOT MATCH YOUR SELF-IMAGE?

Think about the last piece of feedback that genuinely caught you off guard, not the kind you expected and not the kind you politely dismissed. What happened internally? Did you feel curious, even briefly, about what the feedback might be pointing to, or did your energy go immediately into explaining context, questioning the feedback giver’s intent, or coming up with reasons why the feedback was technically inaccurate?

Your self-assessment score: _____

Coachability doesn’t require you to agree with feedback, but it does require a willingness to stay present long enough to learn something from it. When feedback reliably triggers defensiveness, justification, or a strong need to be seen as right, coaching often feels uncomfortable very quickly. That doesn’t signal failure; it signals that the work will require a level of self-honesty you may or may not be ready to engage.

2. ARE YOU MORE INTERESTED IN EXPLAINING YOUR PATTERNS OR EXPLORING THEM?

Many leaders are excellent narrators of their own behaviour. They can explain why they react the way they do, how their background shaped them, and what pressures they’re under. This level of insight is valuable, and it’s also where progress often stalls.

Your self-assessment score: _____

Coachability shows up when someone’s willing to move beyond explanation into experimentation. Instead of staying with the question of why they’re like this, they become willing to ask what happens if they try something different.

When analysis consistently replaces action, coaching can feel repetitive. When experimentation’s allowed, even imperfectly, coaching tends to gain momentum.

3. HOW DO YOU HANDLE NOT KNOWING?

Executive roles reward decisiveness, expertise, and confidence, while coaching asks for something slightly different. It asks you to sit, at least temporarily, in uncertainty.

Your self-assessment score: _____

The question isn’t whether you enjoy not knowing, but whether you can tolerate it long enough to observe yourself in action. Leaders who are highly coachable aren’t less intelligent or decisive; they’re simply willing to slow their thinking long enough to notice what emerges.

When not knowing feels intolerable, or when ambiguity immediately reads as incompetence, coaching may feel destabilising rather than supportive.

4. DO YOU SEE YOURSELF AS PART OF THE PATTERN, EVEN WHEN OTHERS ARE INVOLVED?

Most leadership challenges involve other people, whether a peer, a boss, a team, or a system that genuinely makes things harder. Coachability doesn’t mean taking responsibility for everything, but it does involve examining how you’re participating in the pattern, even when others are clearly contributing.

Your self-assessment score: _____

It’s also important to name something explicitly here. Even highly coachable leaders can struggle to make progress if the system around them is misaligned. Organisational culture, role clarity, sponsorship, workload, and political dynamics all matter.

Coaching works best when there’s enough room in the system for reflection, experimentation, and learning. If your environment consistently punishes candour, vulnerability, or thoughtful pacing, that doesn’t mean you’re not coachable. It means readiness may depend as much on context as on personal willingness.

When your energy’s consistently focused on how to get others to change, coaching may feel limited. When curiosity extends to what’s within your control, including how you show up under pressure, and when the system allows some space to work with that, coaching has room to work.

5. ARE YOU WILLING TO EXPERIENCE DISCOMFORT IN SERVICE OF GROWTH?

Effective coaching isn’t confrontational, but it isn’t always comfortable. It surfaces habits you rely on, questions assumptions that’ve served you well, and invites you to experiment with behaviours that may feel awkward at first.

Your self-assessment score: _____

Coachable leaders aren’t fearless. They’re willing to feel mildly incompetent for a short period of time while learning something new. When discomfort consistently registers as danger, coaching may feel more threatening than helpful, which makes readiness an important consideration rather than a character judgement.

HOW TO MAKE SENSE OF YOUR RATINGS

Before moving on, pause and look across your ratings as a whole. Don’t add them up yet or average them. This isn’t about a score. What matters most is the pattern.

Notice where your ratings tend to cluster. Are there one or two questions where openness comes more easily for you, and one or two where defensiveness or hesitation reliably shows up? Those areas often point to the exact places where coaching does its most useful work.

If most of your ratings fall in the 4 to 5 range, coaching often feels like a stretch that’s energising rather than destabilising. You’re likely able to stay curious under pressure and to work productively with challenge.

If your ratings tend to cluster around 2 to 3, coaching can still be highly effective, but it may require a bit more time and patience as you build tolerance for uncertainty, feedback, or discomfort.

If several of your ratings are consistently at 1 or 2, that doesn’t mean coaching won’t work. It does suggest that timing, scope, or support structure matter greatly, and that naming this openly with a coach would be essential.

The goal of this assessment isn’t to decide whether you’re good enough for coaching. It’s to help you decide whether you’re ready to engage the work honestly, with support that fits where you are right now.

WHEN COACHING IS PROBABLY NOT THE RIGHT FIT

Coaching may not be the best investment at this moment if you’re primarily seeking advice or expert direction, if validation feels more important than challenge, if you hope a coach will fix a situation without requiring you to change how you operate within it, or if you’re navigating acute crisis, burnout, or mental health concerns that’d be better supported through therapy or medical care.

These aren’t character flaws; they’re signals about timing and fit.

WHEN COACHING TENDS TO WORK EXTREMELY WELL

Coaching’s often most effective when you sense that your current success is built on patterns that may not scale, when you’re willing to examine how your impact differs from your intent, when you want greater internal steadiness alongside external performance, and when you’re open to being surprised by what you discover about yourself.

This is often the point at which leaders move from doing leadership to inhabiting it more fully.

A FINAL REFLECTION BEFORE YOU DECIDE

The most coachable people I work with aren’t the ones who feel ready, confident, or certain. They’re the ones who are willing to tell the truth to themselves about where they are, without dramatizing it or minimising it.

If this article stirred defensiveness, curiosity, recognition, or resistance, that response matters more than whether you liked what you read.

YOUR COACHING CHALLENGE

At this point, you’ve taken an honest look at how you tend to relate to feedback, uncertainty, discomfort, and change.

Rather than treating this as a standalone exercise, I invite you to use what you’ve noticed to clarify your potential coaching topic.

Look back at your ratings and reflections and ask yourself:

• Where did I feel the most friction or defensiveness?

• Which question felt closest to a live issue in my leadership right now?

• What pattern, belief, or habit seems to sit underneath that reaction?

Those answers often point directly to a meaningful coaching focus, not a vague goal, but a real edge you’re currently navigating.

If you’re noticing a clear theme and you’re curious to explore it with support, an exploratory coaching conversation can help you test whether this is the right time, the right scope, and the right kind of coaching for you. There’s no pressure and no obligation, just a chance to think out loud with someone certified to help you explore yourself and your situation more fully.

Reach out for a free exploratory Executive Coaching conversation at www.leslierohonczy.com.

'SOFT SKILLS' ARE FOR SOFT LEADERS: Skipping the Hardest Part of the Job

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“Soft skills” are for soft leaders. There. I said it.

I know... You probably didn’t expect to hear that from me. When I first typed the title for this article, I thought, “Well, this feels a bit spicy for LinkedIn!” But stay with me.

The phrase “soft skills” has always given me hives. Not because I don't value the things that people usually mean when they say it, or that I think these things are optional or less important than technical skills. It’s because this limiting language massively underplays what relational skills actually bring to and demand from a leader.

And when I refer to “soft leaders”, I mean the ones who intentionally avoid or dismiss the EQ side of their work. By sidestepping, outsourcing, or dismissing them altogether, they're choosing to leave these core leadership skills undeveloped. Which means they’re only doing half their job.

Think about it this way: by the time someone reaches a senior leadership role, technical competence is rarely the hardest part of the job anymore. Most leaders I work with are smart and capable; they know their industry, their numbers, and how to make decisions under pressure. None of that is new territory.

But what many wish they had a playbook for is 'that people stuff', as one senior VP I worked with called it. While I find that phrase rash-inducing, too, it does capture what shows up when the org chart gets taller and the culture stakes get higher.

This is relational leadership work, and it’s not soft, optional, or incidental. It’s the work of leading humans, the ongoing responsibility of building trust, regulating yourself, repairing relationships, and creating the conditions for other people to do great work.

It's things like emotional heavy lifting, relational clean up, continuous self-regulation, and the cognitive load of making consequential decisions while absorbing other people’s anxiety. It's also about holding the dynamic role tension of staying calm, decisive, compassionate, and contained, often all at once, while steadying a room, staying grounded during conflict, and repairing trust after small but consequential cracks appear.

Somehow, we’ve decided to call all of this soft skills, as if they’re a collection of fluffy, nonessential, nice little extras that we can squeeze in after the real work is done. We can't. (Unless, of course, you’ve solved the space-time continuum itself, and if you have, please call me!)

In fact, this relational work doesn't sit alongside leadership. It is the leadership work.

THE PROBLEM WITH THE WORD “SOFT”

The word soft also suggests ease, or something that comes naturally, or implies that if this stuff feels difficult, you must be overthinking it.

That framing does real damage, because the skills required to lead people well are anything but easy. Not because the behaviours themselves require some elusive talent or mysterious art, but because of what they demand in the moment: the ongoing cognitive load, the emotional containment, the internal strain of holding competing expectations while still being watched, interpreted, and responded to in real time.

Some people have strong relational instincts; others don’t. Either way, the work of leadership still requires intention, experimentation, practice, and being able to apply it deliberately, especially when the pressure is on. It takes awareness, repetition, feedback, and a willingness to stay uncomfortable long enough to grow new muscle. If anything, these are strength skills, and while some organisations do track the relational side of leadership behaviours well, many still struggle to name, measure, and invest in them with the same rigour as technical performance. Think of this gap as an opportunity, not an excuse.

WHEN THE ROLE TURNS MORE HUMAN, AND HEAVIER

I hear versions of this in coaching sessions all the time: “I honestly thought this job would be about bigger decisions and clearer priorities. I didn’t realize how much of my day would be taken up by managing emotions, including my own.”

What they’re naming isn’t a gap in competence; it’s a gap in their approach to leadership. As scope increases, complexity follows, and decisions ripple farther. Conversations carry more weight. People pay attention not just to what you decide, but to how you show up while deciding it. The work shifts from doing the job yourself to creating the conditions for other people to do their best work.

GOING SOFT ON THE HARD STUFF IS COSTLY

Let me be very clear here: finding this side of leadership hard doesn’t make someone a weak leader. But avoiding it does.

Leaders who wave off relational work as “that people stuff,” or treat emotional regulation as secondary, are putting themselves and their teams at risk.

Minimizing this work comes at a real cost. Decades of research from organisations like Gallup consistently show that poor management and low trust drive disengagement, burnout, and turnover, all of which carry measurable performance and financial consequences. When leaders avoid or downgrade this part of the role, tension lingers longer, decisions slow down, and issues that could have been addressed early become far more expensive to fix later.

This is where the phrase soft leaders actually belongs, not as a moral judgment, but as a description of what happens when leaders neglect the hardest muscles to build. When authority, intellect, or expertise do all the heavy lifting and the human side stays underdeveloped, trust erodes, performance plateaus, top talent leaves, and the leader’s credibility is damaged. Strong leadership isn’t about being nice. It’s about being able to stay present, steady, and clear when things get messy, which they inevitably do.

Doing this work well means growing your ability to sit in discomfort without rushing to fix. It means giving feedback with clarity and compassion and without shaming. And it means noticing when a relationship needs attention and addressing it before it hardens into something that will need repairs down the road.

The leaders I've seen who do this well invest in developing their people not because it feels warm and fuzzy, but because it works. They understand that performance follows trust, and trust follows consistent, regulated leadership behaviour. There’s nothing soft about that. It’s disciplined, demanding work.

THE RELIEF MANY LEADERS NEED TO HEAR

If you find this relational side of leadership exhausting, demanding, or harder than you expected, nothing has gone wrong. You’re not deficient, and you’re not failing some invisible leadership test. You’ve simply uncovered muscles that this role now requires you to build.

What you do with that discovery can vary. Some lean into the work and start building those muscles deliberately. Some minimize its importance because it feels uncomfortable or inefficient, or they don't know where to start. Others resist it outright, often because it asks for capacities that feel foreign to their innate wiring. Each response says something important about how a leader understands the role, and what they believe leadership is actually for.

Although we're seeing some improvements in corporate leadership training, the fact is that most leaders were never trained on how to grow and use their relational leadership EQ superpowers. Leadership development still tends to prioritize strategy, execution, and frameworks, while expecting leaders to learn the relational work on the fly, often while feeling exposed and underprepared.

Naming this matters. It helps you shift from interpreting the struggle as a personal weakness to simply treating it as your next leadership skill set that deserves intentional investment.

YOUR COACHING CHALLENGE

Over the next week, run a simple self-observation experiment. No fixing. No improving. Just noticing.

STEP 1: TRACK WHERE THE ENERGY GOES

At the end of each day, jot down one or two moments where the people-facing demands of the role required real effort. This might be a conversation you delayed, a meeting that drained you more than expected, or a moment where you had to regulate yourself before responding.

STEP 2: NOTICE YOUR DEFAULT MOVE

For each moment you capture, note what you did next. Did you lean in, smooth it over, push it aside, delegate it, or tell yourself it could wait? There’s no right answer here. You’re simply building awareness of your default response.

STEP 3: NAME WHAT WAS AT STAKE

Ask yourself what really mattered in that moment. Trust? Clarity? Alignment? Psychological safety? Future performance? This step helps separate discomfort from consequence.

REFLECTION QUESTIONS (JOURNAL AFTER THE WEEK)

Once you’ve observed several moments, take 15–20 minutes to reflect in writing:

• Which situations consistently required the most self-regulation or emotional effort?

• When I avoided, minimized, or rushed through the relational work, what did those choices cost me, the team, or the work in the short term?

• What do my default responses to relational work suggest about how I currently define leadership?

• What strength am I being asked to build next as a leader?

This isn’t about judging yourself. It’s about making the invisible work of leadership visible, so you can choose how deliberately you want to engage with it going forward.

If you’d like support developing this side of your leadership, reach out for a free exploratory Executive Coaching conversation at www.leslierohonczy.com.

CONGRATS ON THE PROMOTION: Why Yesterday’s Leadership Tools Don’t Scale

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Congratulations on the big promotion! The kudos are rolling in, your calendar has exploded with meeting invitations, and you’re now attending meetings that used to feel slightly mysterious and intimidating. The scope has expanded, the mandate is bigger, and people are paying closer attention to what you say, and what you don’t.

And then you start to notice that something feels... off.

What used to get you noticed no longer carries the same weight at this level. It feels like familiar instincts are misfiring. The rooms feel different. Even the elevator rides feel awkward, heavier somehow, but you can’t quite put your finger on why.

This is a moment many newly promoted senior leaders don’t expect. Authority has arrived, but the internal shift is still catching up. Wouldn’t it be great if this promotion came with a briefing note explaining how approval works differently now, why growth often feels more like loss for a while, and how you’re expected to grow those elusive leadership characteristics called 'leadership presence' and 'strategic thinking'.

It’s a lot.

Consider this a working version of that briefing note, or at least some useful company for your next elevator ride.

WHEN APPROVAL STOPS WORKING

For most of your career, you look for specific signals to know that you were on the right track: approval, positive feedback, visible appreciation, recognition for being capable or collaborative.

Then you step into senior leadership and the usual signals stop working.

Approval becomes inconsistent, delayed, or occasionally, even nonexistent. Some of the most important decisions you now make will frustrate people you respect. It just comes with the territory. Praise drops off and ambiguity creeps in. Judgment, not agreement, becomes the real currency of the role.

This can be deeply unsettling, especially for leaders who’ve built their identity around being effective and well-regarded. It’s not that those qualities no longer matter. It’s that they can no longer carry the full load of this new role on their own.

At this level, leadership starts asking something different of you. Less reassurance. More internal steadiness. Better self-awareness. It’s not about picking up a new skill set. It’s about letting go of the version of leadership that got you here.

WHY GROWTH FEELS LIKE LOSS FIRST

Almost every leader I coach through this career transition talks about loss before they talk about growth. Loss of certainty. Loss of ease. Loss of the familiar rhythm of being unquestionably right or genuinely appreciated.

Leadership growth at this level starts with subtraction. You're going to need to let go of some behaviours that once kept you safe. You'll surrender approaches that helped you belong. You'll have to loosen your grip on proving your value through responsiveness, polish, or sheer effort.

At times, it can feel like you’re getting worse at your job. You’re not. This discomfort isn’t automatically a warning sign. It’s a normal part of your leadership evolution, as your nervous system, leadership identity, and expectations recalibrate around this larger role. Things feel unstable because they are, and that instability is part of the passage.

I see a familiar theme in my executive coaching work with clients: when leaders hit this phase, they instinctively reach for what’s always worked. That's a normal human reaction, of course. They get a bit tighter. More controlled. More certain on the surface. More performative. Not because they’re doing it wrong, but because those strengths and habits were what made them successful in the past. At this level, though, I see those same moves start to constrain them rather than help.

And this is an important distinction: I'm not saying that those familiar strengths must disappear. They’re still important tools in your leadership toolbelt. The difference is that this role calls for using them more selectively, not by default. As you rely on them a little less, it creates room to build new muscles and capabilities that this level actually demands; things like steadier presence, broader horizon awareness, more expansive judgment, and greater comfort holding complexity. The leaders I see navigate this most effectively are the ones who pause long enough to notice this shift, loosen their grip a little, experiment and adjust. They're also the ones who are willing to extend themselves more self-compassion as they learn their way into the role.

THE COST OF PERFORMING LEADERSHIP

One of the less obvious shifts I notice as leaders move into senior roles is how certainty starts to change shape.

Earlier in a career, sounding sure is often rewarded. It signals competence, keeps things moving, and reassures others that someone has a handle on the work. Those instincts don’t disappear with a promotion, and for good reason: they worked. At more senior levels, though, certainty can start to work against you.

In my coaching conversations, I often hear leaders describe a growing pressure they feel to have a clear point of view at all times, even when the situation is complex, politically charged, or genuinely unresolved. The performance of certainty can keep things tidy on the surface, but it also narrows the conversation. Fewer questions get asked. Fewer assumptions get tested. People start editing themselves in real time.

What’s tricky is that this doesn’t feel like overconfidence. It usually feels like responsibility. Leaders know decisions land with them, so they feel compelled to sound decisive, even when the best thinking is still emerging. Over time, that habit can limit both judgment and range. Certainty becomes something to maintain, rather than something to earn through sensemaking.

The leaders I see navigate this shift most effectively are the ones who notice when certainty has become reflexive rather than useful. They allow themselves to stay open a little longer, to think out loud, to name what isn’t clear yet. That doesn’t weaken their authority. In fact, in most cases, it strengthens it.

INHABITING AUTHORITY WITHOUT ARMOUR

Real authority is less dramatic than most people expect. It shows up as staying present and grounded when the room is tense. It shows up in decisions that carry long-term consequences, even when short-term clarity or approval is unlikely. It shows up when leaders allow others to have reactions without rushing in to manage them.

This kind of authority doesn’t come from the theatre of performing confidence. It comes from self-trust, emotional regulation, and the capacity to stand in ambiguity without rushing to tidy it up.

The leaders who navigate this transition well aren’t the ones who never doubt themselves. They’re the ones who stop using performance as a substitute for presence. They understand that leadership at this level is less about being seen a certain way, and more about being able to hold complexity without armour.

If you’ve recently stepped into a senior role and things feel harder rather than easier, that’s not a personal failure. It’s a predictable passage point. Authority changes the internal job description before it changes anything else.

Growth often arrives disguised as loss, so if you're feeling it, take heart. Depth tends to follow discomfort. Leadership becomes more sustainable, and even, dare I say, more enjoyable, when it stops being something you perform.

YOUR COACHING CHALLENGE

Over the next week, notice the moments when you reach for leadership behaviours that used to serve you well, but don’t seem to land the same way at this level.

Pay attention to situations where you reach for certainty too quickly, decisions where approval feels tempting but misaligned, and moments where you hold back to protect your image.

Don’t correct anything yet. Simply observe. Ask yourself what you’re being asked to let go of at this level, what familiar strengths you may be leaning on out of habit rather than choice, and where you might experiment with a steadier, less performative way of leading. Where does certainty feel reflexive rather than useful right now, and what might change if you stayed open a little longer?

If this transition feels heavier than you expected, you’re not alone. This is the terrain where executive coaching does its deepest work.

Reach out for a free exploratory Executive Coaching conversation at www.leslierohonczy.com.

WHAT REALLY HAPPENS IN A COACHING SESSION: A Look Inside the Conversations That Make a Difference

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When people come to talk to me, they’ve usually already done a lot of thinking. They’re often feeling the weight of responsibility, and a surprising amount of self-pressure. They've analyzed decisions, rehearsed and replayed conversations, weighed options, and tried to make sense of what’s in front of them. And despite their best efforts to reason it through, something still feels unresolved.

I always begin where my client is, and with the situation as it is: what happened, what was said, what didn’t land, who reacted and how, what now feels risky, uncomfortable, or unresolved. These details are necessary, and are often the most honest entry point into what’s really happening for them, and how I can help.

During that important first meeting, they’ll often describe their coaching objective as wanting advice or perspective, not because they don’t trust themselves, but because they’re looking for a way through a situation that feels risky, stubborn, or unresolved. In environments that reward decisiveness and momentum, it’s natural to want an efficient and responsible way to problem-solve, even when the terrain is complex or emotionally charged.

But as our conversation unfolds, something else starts to come into view. Alongside the situation itself, they begin to notice their interpretation of what’s happening, the assumptions they’re making, the habits of thought they return to, and the blind spots that may be shaping their reactions. Over time, many realize that changing other people, or waiting for the context to improve, isn’t what coaching is about, and wouldn’t actually help them be more effective or successful in what they’re trying to navigate.

During these early conversations, something subtle but remarkable takes place: the conversation gradually shifts without either of us forcing it. People begin to hear themselves differently. They notice where a particular frustration keeps reappearing, or how strongly they react to a certain powerful question. Sometimes they pause and say, almost to themselves, “Wow, I’ve never thought about it that way before,” or “I’ve been feeling this for so long, but I haven't been able to put it into words until now.”

What’s happening in those moments isn’t accidental. It’s the result of two unique perspectives coming together in service of the client. For the coach's perspective, it means careful listening (to what's being said, and what isn't), well-timed questions intended to create new insight, and attention to patterns the client may not yet be aware of. It also means creating enough room for them to think out loud and examine their patterns without feeling judged or rushed toward a solution. And from the client's perspective, it’s an opportunity to see themselves in the system more clearly, and to notice how their own wiring, assumptions, and patterns are shaping what’s possible. In that kind of space, behaviour, motivation, and context start to connect in ways that are almost impossible to access on their own, especially during a busy workday.

What often comes into focus next isn’t a neat answer, but a clearer sense of orientation. With a coach as a thinking partner, people gain new perspectives and start to see what matters most to them, what they’ve been protecting, and where they may have been holding back. That clarity is very practical. It shapes how they approach the situation, what they’re prepared to challenge, and what they’re willing to let go of.

I see this play out in small, ordinary moments all the time. A client will be describing a familiar frustration they have with a colleague or stakeholder, and I ask them what they notice about how that person is wired, what they tend to value first, or what reliably gets their attention. There’s often a pause, sometimes a laugh, and then something like, “Oh. I’ve been coming at them from my own perspective and preferences. Now I see why that wasn’t landing.” Nothing has been solved yet, but the person is suddenly inside the situation rather than just reacting to it.

Other times, someone has been circling an issue for a while, speaking carefully and professionally, sometimes even guardedly, when a word or phrase I offer really lands for them. I’ll offer it more as a mirror than a diagnosis or conclusion, and they’ll often stop mid-sentence for a long pause, followed by, “Yes! That’s it. That's how I feel!” In that moment, the issue moves from being a heavy, internal tangle to something clearer and more usable; something they can actually engage with rather than silently absorb.

And sometimes, the shift is even simpler. Some people arrive determined to make the right decision and are frustrated that they haven't been able to until now. As they talk through the trade-offs, the risks, and what matters most to them, I've seen many people stop mid-sentence and say, “I think I already know what I should do.” What they needed wasn’t a better answer, but enough space to trust the one that was already there, just out of sight.

Through the coaching process, people often come to realize that what they needed wasn’t direction, but permission. Permission to acknowledge doubt without immediately correcting it. Permission to name a value conflict they’ve been trying to smooth over. Permission to admit that something which looks sensible on paper doesn’t actually sit well with them in practice. Permission to experiment. Permission to do something outside of their comfort zone.

Language plays a central role here. Many people arrive with a strong sense that something isn’t right, but without the words to describe it clearly. When they find language for that experience, their relationship to it changes. It becomes something they can work with, rather than something that weighs on them in the background. Coaching doesn’t solve the puzzle for someone; it helps them see the shape of it more clearly.

My role as coach in these conversations isn’t to improve the question or guide someone toward a better answer. I stay with the question they bring. I listen for what seems to matter, and I help them stay with their own thinking long enough to understand it more fully. When insight emerges, it belongs to them.

Sometimes that insight leads directly to a next step. Sometimes it reframes the situation enough that the path forward looks different. Sometimes it simply provides steadier footing before any action is taken. When advice or perspective becomes useful in later coaching conversations, it lands because it’s connected to the person’s own understanding, not because it replaces it.

Near the end of a coaching session, people will often comment that they feel clearer or more settled, even though nothing external has changed. Their role may still be demanding. The decision they need to make may still be complex. That difficult relationship may still require care. What’s shifted is how they’re carrying it, and that shift alone can make the next step feel more manageable.

They leave with a stronger sense of their own judgment and a clearer internal reference point. That doesn’t come from being told what they need or should do. It comes from having time to think in a specific way that connects their experience with their values and their choices.

Many leaders and professionals are surrounded by input, opinions, data, and constant expectations, yet they are still expected to decide, act, and lead with confidence. Over time, this pressure can make it hard to see clearly what is actually asking for attention, or what part of the situation is truly theirs to own and work with. At its best, coaching helps people make sense of complex situations, work through difficult emotions without being overwhelmed by them, and arrive at decisions they can stand behind. That clarity shows up in very practical ways, in the choices they make, the conversations they have, and the steadiness they bring to moments of uncertainty.

YOUR COACHING CHALLENGE

Set aside 15 minutes of uninterrupted time to reflect or write about what is currently stretching, frustrating, or unsettling you in your leadership. Where you feel least at ease, most unsure, or preoccupied? How would you like to think, feel, and behave differently in this situation if you could? This reflection forms the foundation of your coaching topic.

Next, write down what you want to change in those situations, beginning with "I'd like to be more able to...". Here are some actual client examples of powerful coaching topics to use as inspiration:

I'd like to be more able to:

• communicate clearly and calmly under pressure

• enhance my influencing skills and leadership presence

• step into my new role and lead my former peers with confidence

• influence with steadiness and credibility when the stakes are high

• manage my emotional interior when in conflict with others

• build a strong relationship with my leader based on trust and clear expectations

• balance my career strategy with my personal resilience

• authentically and confidently embrace my full leadership role

• make powerful leadership choices aligned with strategic business objectives

When you can write your coaching topic in one clear sentence, you’ve usually put your finger on the real work, the place where your leadership is being tested, and where focused coaching can make the greatest difference.

If you’re curious about what this kind of conversation could offer you, reach out for a free exploratory Executive Coaching conversation at www.leslierohonczy.com.

BEYOND THE BONUS: Why Most Year-End Recognition Programs Miss the Mark

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Money might buy effort, but it doesn’t buy connection. We’ve built entire corporate traditions around saying “thank you” with money, especially this time of year. It’s easy, measurable, but no one ever said, “Wow, that Starbucks gift card changed my life!” The brain forgets gift cards; what it remembers are the moments between humans, especially if those moments are charged with emotion and authenticity. Meaningful recognition is personal and precise: it honours each person’s unique wiring, lands in the way they most like to be seen, and tells the story of how their contribution truly mattered.

THE GIFT CARD PROBLEM

Handing someone a $100 gift card feels like a tidy solution: it's quick, fair, and measurable. But it is not memorable.

Neuroscientific research shows that monetary rewards can trigger a short-term dopamine spike, but the effect fades quickly once the novelty wears off. Recognition that connects emotionally, however, activates the brain’s social reward pathways and releases hormones associated with trust and connection. Once the moment of appreciation passes without personal meaning attached, the brain simply files it away as routine. That is why the gift card gets spent and forgotten (or sometimes just forgotten altogether).

Leaders who rely solely on financial gestures miss the opportunity to reinforce culture, values, and shared purpose.

THE PSYCHOLOGY OF APPRECIATION

According to Harvard Business Review (2022) in "The Power of Recognition: Why Appreciation Matters More Than Ever," by Josh Bersin and Jennifer Goler, people who regularly receive meaningful, personal recognition are more than twice as likely to describe themselves as thriving at work. When we feel appreciated by someone we respect, our brains associate that interaction with belonging and safety. It signals, “You matter here.”

Research from the University of North Carolina, led by Sara Algoe and her colleagues (Algoe, Fredrickson, and Gable, 2013, Frontiers in Psychology), found that expressions of gratitude stimulate the brain’s medial prefrontal cortex, which governs empathy and moral reasoning. Their studies show that gratitude strengthens relational bonds, promotes prosocial behaviour, and reinforces a shared sense of humanity. When recognition is genuine and specific, both the giver and receiver experience a measurable boost in emotional connection and trust.

This is what makes appreciation such a powerful leadership tool: it strengthens the relational tissue of your organization, one moment at a time.

THE POWER OF SPECIFICITY

Generic praise such as “Great work this quarter” barely registers. Our brains are wired to notice detail, context, and meaning. Specificity gives recognition its staying power because it anchors the compliment in real evidence.

Instead of saying, “Thanks for your hard work,” try: “Your calm and steady leadership during that product launch helped the team stay focused and confident under pressure. I noticed how the team really watches you for cues, so thank you for being a role model for how to stay grounded when the ground is shifting.” That precision tells the recipient what mattered and why it mattered. It also teaches them what to repeat.

To make recognition truly land, it must also fit the person’s wiring. Some people feel seen through words; others through visible trust, responsibility, or autonomy. An introverted analyst might appreciate a quiet one-to-one thank you, while an extroverted salesperson might thrive on a public shout out at the next team meeting.

As a leader, think about each person’s preferences, communication style, and motivation triggers:

• Drivers and fast thinkers often respond best to recognition that is linked to results and impact: “Your strategic clarity helped us close that deal ahead of schedule.”

• Relational and harmony-oriented types value appreciation that focuses on collaboration and connection: “Your empathy and focus on teamwork really helped this new team gel and connect with each other.”

• Analytical personalities feel validated by recognition that is tied to competence and accuracy: “Your attention to detail in the design phase saved us eight hours of rework and prevented a major error from reaching the client.”

• Visionary innovators are motivated by purpose and growth: “Your creative improvement ideas completely reframed how we think about this challenge, and we now have a new perspective on what is possible.”

• Grounded stabilizers appreciate recognition that acknowledges dependability, consistency, and care: “Your reliability and calm presence helped keep everyone steady through a demanding season.”

Understanding these nuances ensures your appreciation is heard in the language that resonates most deeply with them.

WHEN RECOGNITION GETS PERSONAL

One VP client I worked with wrote a handwritten note to every one of his 40+ employees before the holidays. Each card mentioned one specific thing that person had done to make a difference to the business, the team, or the culture. It took him two weeks, some purposeful reflection about each person, and a commitment to being authentic and intentional. Many employees kept those notes on their desks months later. The message they remembered was simple: “You matter here.”

PITFALLS OF FORCED GRATITUDE

Mass emails thanking “all our rockstars” rarely land well. They often feel obligatory rather than authentic. Forced gratitude can backfire, creating cynicism rather than appreciation. Real recognition names the specific effort, describes the impact, and acknowledges the human quality that made it possible. It tells a story about contribution rather than issuing a generic compliment.

Authenticity matters more than volume. The goal is not to praise everyone equally; it is to connect meaningfully with each person in a way that reflects who they are and what they value.

REFRAMING RECOGNITION: LEADERS AS STORYTELLERS

True recognition goes beyond thank yous. It is storytelling. Great leaders narrate contribution instead of counting output. They help employees see how their actions shape the larger story of the organization. When you tell the story of how someone’s effort led to a client success, a culture shift, or a team breakthrough, you translate performance into purpose.

Meaningful recognition sounds like this:

• “Because you challenged that assumption in the meeting, we ended up opening up new opportunities for growth we wouldn't have explored otherwise.”

• “You probably didn’t realize it at the time, but the way you handled that difficult customer modelled what great customer support looks like and set the tone for the whole team.”

Recognition that tells a story has the power to shape identity. People begin to see themselves as contributors to something bigger than their job description.

YOUR COACHING CHALLENGE

Before the year ends, take time to make your recognition intentional.

1. Reflect: Think about the people whose work made a genuine difference this year. What did they contribute that strengthened the team, the culture, or your leadership? What emotion comes up when you think about them (gratitude, admiration, respect, pride)? Capture that first feeling; it will guide your message.

2. Tailor: Consider how each person prefers to be appreciated. Do they enjoy public acknowledgment, or does that make them uncomfortable? Would they rather receive a personal note, a quick coffee chat, a quiet expression of trust, or a shoutout in a team meeting?

3. Articulate: Express your thanks in a way that connects. Be specific about what they did, describe the impact, and name the quality it revealed about them that you admire.

4. Anchor: End with how it matters to you personally or to the organization. “That moment reminded me why I am so proud to lead this team.”

Finally, consider that recognition done well is not a seasonal task; it is a leadership habit that builds your culture all year long.

THE LEADERSHIP YEAR-IN-REVIEW: Your Most Important Meeting of the Year is With Yourself

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Have you noticed that about this time every year, leaders start to resemble marathon runners rounding the final turn: sweaty, focused, and running mostly on adrenaline? That finish line is in sight, but everything around it is a blur. By December, the flurry of activity is about driving performance to hit year-end objectives, wrapping up budgets, writing impact reports, and squeezing in some last-ditch hail Mary efforts before the holidays hit. You’ve been pushing all year, but are you processing what actually happened this year?

We’re typically rewarded for activity and output, not for reflection. But reflection is where growth is born. Without pausing to connect the dots, we carry our old blind spots, limiting beliefs, bad habits, and frustrations into a new year, dressed up as shiny new goals.

In coaching conversations, even accomplished leaders who've met all their targets have told me they can feel a sense of drift rather than satisfaction. It’s not burnout or boredom, but a subtle realization that what they’re craving is integration and insight: the ability to make meaning from a whirlwind year before charging into the next one. Let’s talk about how to end 2025 with insight, not exhaustion.

THE COST OF NON-REFLECTION

Our brains need purpose and closure. Cognitive scientists call it the Zeigarnik Effect: the mind fixates on unfinished business; incomplete tasks create a kind of mental tension that keeps them active in our memories until they're resolved. This 'open loop' effect manifests as unresolved conversations, incomplete projects, or vague priorities that pop up in your thoughts at 3 a.m. Reflection helps the brain tie up loose ends and consolidate learning. Without it, we stay mentally cluttered, and that clutter follows us into January disguised as urgency.

After I completed a 'Hindsight/Insight/Foresight' coaching session with a senior VP client of mine, I asked her about the impact of that tool, and what she thought of the investment of attention and time it required. “I never realized how little I reflected on how I was leading. This exercise only took an hour and a half, but I came away with insights that changed how I’ll lead next year. It’s amazing how a short pause can reveal what months of motion can’t”.

She discovered patterns she’d never seen before; she'd realized that her best strategic calls were made when she slowed down; she noticed how overcommitment was her recurring derailment; and she was surprised at how rarely she stopped to celebrate wins. Her Q1 priorities the next year were simpler, sharper, and far more grounded.

YOUR COACHING CHALLENGE

Coaching Practice: HINDSIGHT/INSIGHT/FORESIGHT Framework™
The Hindsight/Insight/Foresight Framework™ is my proprietary coaching model, designed to help leaders translate reflection into strategy. In one focused 90-minute session, this practice helps leaders extract lessons from the past year, integrate insights, and turn reflection into purposeful forward planning.

Find a quiet space (both physically and in your calendar), take a few minutes to settle in and connect with your intention to reflect and explore with genuine curiosity. Bring a journal or note pad and pen. The physical act of writing your answers to the following prompts is a powerful part of the process. There are multiple questions in each step - answer them all to the best of your ability. Take your time. Don't edit yourself, just brain-dump.

HINDSIGHT
First, let's reflect on the past year, from your present moment perspective, using three lenses:

• What worked? Identify the conditions that enabled your best results. Where did you feel most in flow? Which relationships strengthened your impact? What decisions paid off because of courage, not convenience? What systems, processes, or data contributed to successful outcomes? Where did you experience personal growth, and what allowed that to happen?

• What didn’t? This isn’t about blame; it’s about recognizing patterns across all dimensions. Where did your mindset or emotional state hold you back? Which relationships drained your energy or limited collaboration? What decisions created unintended outcomes? Which systems or structures failed to support your goals? Where did you notice misalignment between your intentions and actions?

• What surprised you? Every year teaches us something unexpected. What moments revealed new truths about your motivations, values, or blind spots? Where did others respond differently than you anticipated? What new data or feedback shifted your perspective? How did your environment, systems, or team dynamics reveal something you hadn’t seen before?

INSIGHTS
Now it's time to review your brain dump notes, and to create meaning and insights from what you’ve written. Journal your answers to these questions: What do you notice? What patterns stand out? What lessons do you see emerging? Where did your values, emotions, or decision-making have the greatest influence on outcomes? These insights become the bridge between experience and growth.

FORESIGHT
Finally, turn reflection into direction by journaling about the following questions: How will I apply these insights to shape how I lead in 2026? What new habits will I commit to developing? What boundaries do I need to set, or to hold accountable? Which priorities will keep me aligned with what matters most?

WHY THIS MATTERS

It can be tempting to roll straight from performance reviews into next-year planning - especially if you're feeling exhausted at year-end. But without the important step of reflecting on the past, from the perspective of the present, in order to plan the future, it’s like a pilot powering up without checking the instruments, verifying the destination, or confirming the flight path. It's like flying blind. Reflection is your pre-flight check: it restores perspective, and ensures you’re heading to the right destination, at the right altitude.

The benefits are many: when you pause to harvest the lessons of the year, you build what psychologists call adaptive intelligence: the ability to learn from experience and apply it faster next time. And your team is watching how you close the year, so when you model curiosity, humility, and gratitude rather than fatigue, panic, or frustration, you give them permission to do the same. That shapes culture more powerfully than any year-end message or fruit basket ever could.

Before the full flurry of December overtakes you, block one uninterrupted 90-minute appointment with yourself, and give yourself the powerful gift of reflection. And if you'd like to explore this reflection as a strategic leadership tool with the support of an executive coach and leadership development expert, reach out for a free exploratory conversation at www.leslierohonczy.com.

THE KNOWING-DOING GAP: When Insight Does Not Create Impact

In my coaching work, I meet many leaders who already have loads of insight. In fact, can’t count the number of times a client has said to me, “I know what I should be doing… I’m just not doing it.” They’ll even rattle off (cue ominous music) “the list”: delegate more, ask better questions, listen to understand, stop over-functioning, have the tough conversation, get out of the weeds, make time for strategy.

They can talk about these things eloquently. They’ve attended the workshops, read the books, or journaled about it on a retreat. But when Monday morning rolls around and their calendars fill with the usual urgent meetings, all that knowing and good intentions get choked out by old habits and urgent priorities. And when one of those priorities starts flaming, it’s hard to remember what we ‘know’ but haven’t quite ‘embodied’ yet. And for many leaders, that’s where progress stalls.

The struggle to turn knowing into consistent behavioural change is real. Researchers Jeffrey Pfeffer and Robert Sutton at Stanford call this the knowing–doing gap – the persistent tendency for organizations and individuals to know what to do, but failing to act on it.

WHY KNOWING IS NOT ENOUGH

Pfeffer and Sutton’s research showed that the problem isn’t knowledge, it’s follow-through. Leaders nod along in agreement during training, then return to business as usual.

Neuroscience helps explain why. Aha moments have been linked to activity in our reward circuits, which helps to explain why it feels so good when we have an insight. That spike of reward makes us feel like something has shifted, but unless it’s paired with concrete practice, the idea remains an “interesting thought” rather than becoming encoded in us as a new behaviour.

In other words, insight is the spark, but repetition is the fuel.

DANIEL’S STORY: FROM INSIGHT TO IMPACT

My client Daniel had been in his VP role for 3 years. During a triangulation meeting at the kick-off of our coaching program, Daniel’s leader told me that he was a brilliant strategist, and deeply respected, but she worried about his pacing because he often seemed exhausted. At our next session, I asked Daniel about that comment, and he told me, “I know I should be delegating more, but when the stakes are high, it just feels faster if I do it myself.” His team had stopped bringing him fully formed solutions because they knew he’d jump in and fix things anyway, so why bother?

We didn’t start with a grand delegation overhaul. Instead, Daniel chose one recurring meeting (a weekly project status update from his team) and agreed to limit his contributions to clarifying questions only. No problem-solving, no swooping in to rescue, no taking the wheel because ‘his way’ was the ‘right way’. Just genuinely curious questions intended to help his team think more deeply about their progress.

The first week of experimenting was painful. “I bit my tongue so hard I thought it might bleed”, he told me in our next session. His team knew something felt different, but didn’t know quite what to make of this different version of Daniel. They presented their updates, looked at him for answers, and the silence made him squirmy – his people too. But he sat in the discomfort of it and managed to stay quiet.

By the third week, something shifted: one of his directors spoke up with a decision Daniel would normally have made. Another shared a bold idea that improved the way they did project oversight. Daniel told me later, “They weren’t perfect, but they were better than I expected them to be. And that’s when I realized that I’ve been underestimating them.”

Shortly after, the team was running the meeting without him stepping in at all. Delegation didn’t happen because Daniel suddenly “knew” he should. It happened because he behaved differently. Daniel had chosen one small, visible experiment and stuck with it long enough for this ‘new way’ to become ‘the way’.

THE TRAP OF “GOOD INTENTIONS”

For many leaders, reflection feels like progress, but without action, it isn’t enough. Sure, after a new aha moment, we can sometimes translate “knowing better” into “doing better.” But other times, awareness shakes us to the core, because we can see the gap clearly, yet have no idea how to close it.

Research from Harvard Business School (Gino & Pisano, 2014) shows that reflection paired with practice improves performance, while reflection on its own rarely shifts behaviour.

“I’ve been thinking about how I need to have that tough conversation.”
“I’ve been meaning to make more time for strategy.”
“I know I should stop filling silences in meetings.”

Thinking about it feels productive. But teams only experience behaviours, not intentions. If you intend to empower yet keep jumping in with answers, your impact is still disempowerment, no matter what you “know.”

BRIDGING THE GAP: WHAT WORKS

Here are four evidence-backed moves that help close the knowing–doing gap:

1. Tiny Experiments
Start small. Insights stick more reliably when translated into if–then plans and repeated practice. Instead of “be a better listener,” try “count to three before responding.” Instead of “do more strategy,” try “schedule 30 minutes every Friday to explore one strategic idea.”

2. Make It Visible
When people track and publicly share progress, they follow through more often. Tell someone what you’re experimenting with: your team, your coach, your peer, and invite feedback.

3. Tight Review Loops
Don’t wait a quarter to reflect. End the day with a simple check-in: Did I run the experiment? What happened? What behaviour do I need to adjust? What will I try tomorrow? Research shows short, structured reviews enhance learning and later performance.

4. Look For and Celebrate the Micro-Wins
Momentum matters. When you notice even a small improvement, pat yourself on the back. It helps you build the confidence to keep experimenting.

Leadership credibility isn’t built only on what you know. It’s built on what people see you do when it counts. So keep seeking out insights and then dare to act on them, letting those actions quietly reshape how you show up. The ripple effects will be visible in your team long before you may even notice them yourself.

Have you been sitting on an insight that hasn’t yet made its way into action? If you’re ready to close your own knowing–doing gap, you don’t have to figure it out alone. If you’re ready to explore, experiment, practice, and see real, lasting results, I’d love to be your coach. Let’s connect at www.leslierohonczy.com.

MENTOR, COACH, TEACHER, OR ADVOCATE: Choose Your Ally Wisely

My first career mentor was a petite powerhouse of a woman named Marie-Lyne. She didn’t hand me a checklist or a script. She encouraged me to get curious about my ‘wiring’, and what makes me tick. She saw my potential before I did. And she held up a mirror that changed how I saw myself and the people I was leading. That single experience transformed my leadership, and it taught me a lesson I return to often: the ally you choose doesn’t just matter; it can shape the leader you become and even change the course of your career.

I know this won’t come as a shock, but not all help is created equal. And if you’ve ever mixed up the role of a mentor with a coach, or a teacher with an advocate, you’re not alone. The lines can blur easily, so let’s get clear on who’s who in the zoo and what they do.

THE MENTOR: WISDOM ON LOAN

Mentors are the wise guides who share their lived experience. They’ve walked further down the road you’re on, and they can shine a light on what’s ahead, to help you see the potholes and boulders. The best mentors share their experiences navigating them by giving you their perspective on what worked for them, what didn’t, and what to watch out for.

Mentors can be inside your organization, offering insight into the culture, hidden rules, and landmines, or outside your company, bringing a broader industry or leadership perspective. Either way, the mentoring relationship is usually long-term and fluid, often lasting years.

Context: Let’s say you’re getting ready to deliver your first board presentation, and you’re nervous. A great mentor can tell you about when they were learning how to present in high-stakes situations, and the techniques they used to structure their presentation, and to calm their nerves.

Best moment to seek a mentor: when you’re at an inflection point in your career and need stories and context from someone who has already wrestled with the decisions you’re facing.

THE COACH: YOUR UNBIASED MIRROR

Coaching is different from mentoring in that the Coach doesn’t give you their experience or answers; they help you find your own. A qualified coach has a deep understanding of human development, and they use exploratory techniques like deep listening and powerful questions to create a safe, non-judgmental, structured space where you can unpack patterns, blind spots, and assumptions that no longer serve you, and experiment with new ways of approaching your coaching topic.

Where mentors lean on their experience, coaches focus on the process of self-exploration, awareness-building, and identifying limiting beliefs. Coaching is structured, with a well-defined topic, a clear aspirational future state, specific developmental goals, regularly scheduled sessions, and measurable outcomes. Unlike mentors or sponsors, a coach isn’t judging your performance or lobbying for your promotion. They walk alongside you, helping you bridge the gap between how you’re approaching your topic now and the vision you’re aiming for.

Context: One of my executive coaching clients explained our relationship to their leader this way: “My coach doesn’t give me advice. She gives me better questions than I was asking myself.” That’s the essence of coaching. In our board presentation example, a good coach will help you explore the limiting belief that triggers your nerves, and to develop techniques that quiet your inner critic in the moment.

Best moment to seek a coach: when you have a specific topic that you need to address, to shift not only what you’re doing but how you’re showing up.

THE TEACHER: BUILDING NEW KNOWLEDGE

When you have a knowledge gap, you need instruction. Teachers, trainers, and facilitators give you structured knowledge, practical tools, frameworks, techniques, and practice, so you can build your skills and capability.

Context: When you’re learning to deliver a board presentation, a teacher can show you the mechanics: how to structure slides, how to pace your delivery, how to manage Q&A. It’s skill-building, plain and simple.

Best moment to seek a teacher: when your gap is tactical and you need proven methods to close it quickly.

THE ADVOCATE: YOUR VOICE IN THE ROOM

Advocates, often called sponsors, open doors. They’re the senior leaders who mention your name when promotions or assignments are being discussed. They stake their reputation on your potential, and they make introductions that change the trajectory of your career.

Here’s the catch: you might not even know you HAVE a sponsor. You don’t usually choose an advocate the way you choose a mentor or coach. They choose you, based on what they’ve seen and the trust you’ve built. You can’t force it, but you can improve the odds by doing excellent work, making your contributions visible, and cultivating relationships with leaders who have influence.

Context: Your sponsor may have been tracking your progress for years, and when a board seat or a major assignment comes up, they’re the one who puts your name forward.

Best moment to seek an advocate: when you’re ready for the next level and need someone with power to clear the path.

A SIMPLE DIAGNOSTIC

Most leaders will need all four types of allies at different times in their career journeys. The mistake isn’t choosing the wrong ally once. It’s assuming one ally can fill every role forever.

So when you’re wondering “Who do I need right now?”, ask yourself:

• Do I need stories from lived experience? Mentors give hindsight.

• Do I need clarity and self-awareness? Coaches offer foresight and development.

• Do I need tactical skills? Teachers help you build skills.

• Do I need doors opened? Earn the trust of an advocate who can create access.

Marie-Lyne was the first person to show me how powerful the right ally can be. Over the years, I’ve had the privilege of learning from some wonderful mentors, coaches, teachers, and advocates. Their impact reminds me daily that the right support, offered at the right time, can transform a leader’s path.

If you’re at a crossroads and wondering what kind of support you need next, I’d be glad to have that conversation. And if it turns out that executive coaching is the ally you’re looking for, I’d love to explore how we can work together to help you move forward with confidence.

WHAT’S ‘RIGHT’ WITH YOUR LEADERSHIP: Focusing on 'What’s Strong', Not ‘What’s Wrong'

Leslie Rohonczy, IMC™, PCC, Executive Coach, Leadership Expert, Speaker, Author

I read a comment recently on LinkedIn that hit me like a brick: “Every article I see is about what NOT to do.”

It's true! We spend a lot of time on this platform talking about what leaders need to improve: gaps to close, skills to develop, behaviours to fix, limiting beliefs to ferret out and overcome. I have read an endless stream of articles promising to help leaders improve all different aspects of their leadership skills. Hell, I've even written a pile of those articles!

It's not just LinkedIn; so many leadership posts, podcasts, and frameworks focus on what we’re doing wrong and how to do better. Now, I love a good stretch goal. But what if the secret to growing as a leader isn’t focusing solely on fixing what’s wrong, but it’s in noticing what’s right.

When we only ever start with what’s missing, we miss something important: the opportunity to build on what’s already strong, to get more of what’s already working. What’s already in you.

So, let’s try something different. Let’s take a short detour from the relentless pursuit of self-optimisation, and take a good, generous look at what’s already right. Not because you’ve “arrived”. But because that’s where the gold is.

WHAT IF YOUR STRENGTHS ARE HIDING IN PLAIN SIGHT?

Here’s something I’ve seen again and again in coaching sessions: people often don’t recognise their own brilliance. Why? Because it comes so naturally to them, they assume it’s nothing special.

I had a coaching client who was struggling to identify her leadership superpowers. “I’m just doing my job,” she said, genuinely baffled. But when I interviewed each person on her team, as part of a coaching observation program, they all talked about how deeply they felt seen and heard by her; how she was able to synthesize competing priorities into clear action steps; and how she made people feel calm in the midst of the chaos of change they were navigating.

When I pointed out that none of this made it onto her self-assessment, she started to see herself differently. It took some digging, but eventually she could acknowledge that while her leadership wasn't flashy, it was stabilising and quietly powerful; the kind of leadership that people trusted.

She hadn't realised that it was a strength because it didn’t feel 'hard'. When something feels easy, it’s easy to overlook. But often, that’s the sign that it’s one of your strengths.

THE EXPERIMENT: ‘REFLECT + RECOGNISE’ PRACTICE

Grab a pen, and let’s take five minutes and experiment with flipping this script.

Instead of asking what you need to fix, try these instead:

• What have I done in the past month that felt satisfying or energizing?

• When did I feel most like myself as a leader?

• What feedback have I received that surprised me in a good way?

• What comes easily to me that others find difficult?

• Where have I had a positive impact recently, even if it wasn’t in my job description or span of control?

You might be surprised by what emerges. The goal here isn’t to build a brag list. It’s to surface the invisible strengths that are already part of your leadership fabric.

TURNING UP WHAT’S WORKING

There’s a place for closing gaps and learning new skills, of course. But if you want to grow your leadership skills quickly and sustainably, start by turning the dial up on what’s already resonating.

Ask yourself:

• What’s one thing I do consistently well?

• How might I use that strength in a new or more intentional way?

• Where is that strength underused right now?

For example, if you're naturally great at drawing people into a shared purpose, how might you apply that gift to a new cross-functional initiative that’s been stalling? If your team always feels heard in 1:1s, but you’re less visible in larger meetings, what would it look like to bring that same presence to group settings?

This isn’t about perfection. It’s about intention and precision.

THE ‘BLIND SPOT’ OF YOUR OWN GENIUS

Here’s a simple coaching question that I’ve used hundreds of times:

“What do people often come to you for?”

Not what’s in your job description. Not what you think your value is. But what people actually seek you out for.

Sometimes the answer is strategic clarity, or empathy, or decisiveness, or storytelling. Sometimes it’s humour, or calmness under pressure, or the ability to translate ideas into action.

Whatever it is, that’s your gold. And once you know what it is, you can choose to lean into it even more deliberately.

You might even start to enjoy your leadership more.

FROM SELF-IMPROVEMENT TO SELF-RECOGNITION

The leadership development world doesn’t often say this out loud, but I’m going to: You’re probably doing better than you think.

And even if you have areas you want to grow, that growth becomes easier when it’s built on a foundation of confidence, awareness, and strength.

So take a breath. Notice what’s already working. And give yourself permission to get really good at more of that. Because sometimes the best way to grow is to notice what’s already working for you and others.

Would you like a powerful framework to uncover your own invisible strengths and learn how to use them more intentionally in your leadership? Reach out. That’s the kind of conversation I love to have.

THE CANADIAN ADVANTAGE: What the World Can Learn from Canadian Leadership

Leslie Rohonczy, IMC™, PCC, Executive Coach, Leadership Expert, Speaker, Author

Happy Canada Day, my fellow Canucks!

 It’s Canada Day, eh? If you’re anything like me, you’ve probably got a red shirt on today. Maybe you have a fondness for butter tarts and backyard barbecues, too. As a Canadian, you probably pitch in without being asked; thank the delivery driver; and hold the door for someone three steps behind you. And, like many Canadians, you likely carry the quiet conviction that you don’t need to chase the spotlight to make an impact.

So in tribute to Canada Day, I’d love to shine a light on what makes Canadian leadership so unique, and why our quieter, people-first style is a genuine advantage. This article isn’t just flag-waving (although I’m ferociously proud to be Canadian); it’s an invitation to take a fresh look at how we lead, why it works, and what the world could learn from our human-focused way of doing business.

THE QUIET POWER OF CANADIAN LEADERSHIP

Canadian leadership isn’t loud, brash, or headline-hungry, and that might just be its greatest strength. We’re not known for chest-thumping declarations or viral TED Talk mic drops. We’re not out there “crushing it” or reinventing the future in a flash of hype and hashtags.

We lead the way we live: thoughtfully, quietly, and preferably after a proper cup of coffee. And, under our modesty is a powerful leadership ethos that’s quietly driving some of the most stable, emotionally intelligent, and collaborative workplaces in the world. Maybe it’s time we started owning that, instead of whispering it into our double-doubles. Because we don’t have to be loud to be strong. We don’t need to mimic anyone else’s style to be influential. And we definitely don’t need to pretend to be someone we're not or put on a show to lead well.

LIVING NEXT DOOR TO THE STADIUM

Leading a Canadian company right next door to the U.S. can feel a bit like living beside the stadium on game night. The music’s pounding, the crowd is fired up, and it's a media spectacle of hyped commentators and TV cameras hunting for the next highlight reel. With all this energy and attention, it’s easy to feel like we should crank up our own volume to be noticed.

But Canadian leadership has never been about fighting for the front row or showing off to the halftime cameras. We’re focused on playing the long game with purpose. It’s about earning trust, and nurturing the kind of innovation that quietly changes the game.

We make space for diverse voices and build cultures that people actually want to stay in. We don’t bulldoze, we build; we don’t bluster or dominate the conversation; we ask better questions and then really listen. That’s not a flaw or a gap; that’s wisdom, and it’s what next-generation leadership looks like.

COLLABORATION IS OUR COMPETITIVE ADVANTAGE

Canadians are known for being good at teamwork, and I think it's because our culture has naturally wired us to collaborate. Not just the “check a box” version of teamwork, but the real kind that makes people feel like they matter, and that their voice counts.

Canadian leaders tend to prize collaboration over competition. We like to find common ground. We’re wired to build coalitions, to include, to invite people into the process instead of barreling through it alone. Of course, we’ve been doing this for years. It’s not new to us. But it’s just not usually something we brag about.

SO WHY DON’T WE TALK ABOUT IT MORE?

Because we’re Canadian, and we don’t like to blow our own horns. We’d rather let our results speak for themselves. That’s noble, and also, occasionally, too humble for our own good. The tricky part is, if you never say what makes you great, people might assume you don’t know it yourself.

 So let’s be clear. Canadian leadership is grounded, strategic, and emotionally intelligent. It’s collaborative, adaptable, and fiercely people-first. And it’s exactly what the world needs more of right now.

If you’re a Canadian leader who’s ever felt the pressure to show up differently, to crank up your charisma or dial down your humility, you’re not alone. But you don’t need to become someone else. You need to become more authentically you.

THIS CANADA DAY, STAND TALLER

Go ahead and fly the Maple Leaf with pride. Spell 'neighbourhood' with a 'u'. And say your favourite Canadian letter with pride, 'eh?' And also, take a minute to recognise your Canadian leadership. What makes us great is not that we're the loudest in the room, but that we make the room better by asking the tough questions, modelling our Canadian values, and building the trust needed for true collaboration. That’s not performative; it’s powerful. And that’s the kind of leadership the world needs more of, now more than ever.

If you’re ready to lead with more clarity, confidence, and impact, without turning into a caricature or abandoning your actual values, reach out for a free consultation about how executive coaching can help you build your next leadership chapter. Visit www.leslierohonczy.com to get started.

LEADING LEADERS FOR THE FIRST TIME? Your Old Leadership Playbook Just Expired

Leslie Rohonczy, IMC™, PCC, Executive Coach, Leadership Expert, Speaker, Author

You’ve just been promoted, and you're now leading other leaders. Congratulations!

There’s a moment that comes for every newly minted 'leader of leaders' that’s rarely discussed and seldom taught. Your calendar is fuller, your meetings are longer, and suddenly the job of leading that once felt so natural now feels... oddly slippery.

 You’re still a great leader. But something has shifted. You’ve moved from leading individual contributors to leading other leaders, and that changes everything. It messes with your rhythm, rewrites your role, and forces you to lead in ways that might feel unfamiliar, at least at first.

 Most organizations (even the progressive ones) still treat this promotion like an upward hop, rather than a leadership leap. They assume that the skills that got you here (coaching, prioritizing, and delivering results) will automatically translate to success at the next level.

 But if you're now managing people who manage people, let me be blunt: what got you the promotion is not what will make you successful in the new role.

THE JOB YOU HAD IS GONE.

Let’s name the real challenge: the stuff that made you feel competent, effective, and trusted, like knowing the details, solving problems, jumping in to fix things, can now get in the way.

 You can’t be the fixer anymore. That’s no longer your job. Now, your focus is to grow exceptional leaders who can drive results through their people, while creating the kind of culture others want to be part of.

 Let that land.

 Your value isn’t in knowing everything. It’s in building strong people leaders who can both deliver results and foster inspired, healthy, high-performing teams of their own. That requires a specific mindset shift, some new skills and self-awareness, and healthy doses of humility and self-restraint.

FIVE THINGS THAT MATTER MORE NOW

Based on years of research, coaching leaders and their teams, and delivering in-the-trenches leadership development training, here are five critical shifts for leading other leaders well:

 1. Coaching Matters More

This isn’t about performance feedback. It’s about capacity-building. You’re no longer coaching for technical skill or task execution; you’re coaching leaders to lead. That means helping them think strategically, build trust, hold others accountable, and develop their teams. It’s a different kind of conversation. And it’s the most powerful tool you have.

 2. Thinking Matters More

You’re no longer paid for how much you do; you’re paid for what you think about. This means carving out space for strategic reflection: What’s coming around the corner? What’s not being said? Where are we leaking energy? And yes, that means letting go of firefighting to make room for longer-range, proactive thinking.

 3. Your Example Matters More

If you’re still checking your team’s work, showing up to meetings you should have delegated, or reacting emotionally in a crisis, your managers are learning the wrong things. People don’t just listen to what you say, they watch what you model. What are you unconsciously teaching?

 4. Conversation Matters More

At this level, there are fewer updates and deeper dialogue. Your one-on-ones are coaching conversations, not status reports. Your team meetings build cross-functional trust, and break down silos. Ask more powerful questions; talk less. Create the space where both ideas and people can grow.

 5. Influence Matters More

At this level, your impact isn’t just vertical. It’s lateral and diagonal. How you show up with peers, the way you manage relationships across the organization, and how you model accountability will ripple outward. The power of your new position doesn’t come from proximity to the work; it comes from the strength of your insight and influence.

 COMMON PITFALLS (AND HOW TO AVOID THEM)

From my coaching work and years of delivering leadership development training, here are the five traps newly promoted leaders of leaders fall into most often, and what to do instead:

• Doing Instead of Delegating: Ask yourself daily, “Should I be doing this, or coaching someone else to own it?”

• Managing Individual Contributors Instead of Managers: Step back. Let your managers manage. You’re building capability, not substituting for it.

• Under-Leveraging Your First Team: Treat your leadership team (your peer group) like a team, not a collection of silos. They are your 'first team' now, not your direct reports, and you can leverage the hell out of each other to help you all lead more effectively (see my article on the power of PEER COACHING CIRCLES here).

• Staying Too Operational: In this new role, you're flying at a higher altitude now, which allows you to see further ahead, and take in a wider horizon line. So look up! Think system. Zoom out before you zoom in.

• Hiring Mini-Me’s: Resist the urge to hire people who think and act like you. Diversity of style, thought, and experience makes your team stronger.

A QUICK CHECK-IN FOR NEW LEADERS OF LEADERS

• Are you coaching leadership skills or correcting deliverables? If so, what's driving your need to stay in the weeds? What might help you raise your altitude?

• Do you spend more time on strategy or task triage? How is your natural preference helping or hindering the people leaders reporting to you?

• How are you creating a true leadership team, and not just a collection of people who report to you?

• What behaviours will you intentionally model, to let your managers know what great leadership looks like?

• How might you be helpful, without getting involved in the working level weeds?

 THE SELF-MANAGEMENT SHIFT

At the 'leading leaders' level, the biggest development gap isn’t skill; it’s self-management. It's learning to tolerate the discomfort of not knowing, not jumping in, and not being the hero. And it’s also the shift from delivering value to creating value. From knowing the answer to asking the better question.

That’s not just a promotion. That’s a transformation.

 If you're stepping into the new world of leading leaders, here's your invitation to recalibrate. If you're ready to grow your confidence, build your strategy muscles, and develop the leaders below you, reach out for a free consultation conversation. Let’s make sure you’re ready for one of the biggest mindset shifts you'll ever make in your leadership journey.

WHEN LEADERS FEEL ALONE: A Case for Peer Coaching & Truth Circles

Leslie Rohonczy, IMC™, PCC, Executive Coach, Leadership Expert, Speaker, Author

Every day, I carve out time to reflect on the leadership challenges my clients are facing, so that I can write about the real, messy, rewarding work of leading with presence, self-awareness, and courage. My hope is that these insights help others navigate the complexities of leadership and life with a little more clarity and a little more heart.

But tonight is different.

It is 10:45 p.m. I just got home from dinner with a dear friend, a senior executive whose words have been echoing in my mind ever since: "I’ve got over 300 people reporting up to me, and some days, I feel like I’m alone on an island, shouting into the wind."

She is not alone. In fact, she is the second leader this week who has shared something similar. Leadership, especially at the top, can be profoundly isolating. You carry the weight of decisions that impact careers, livelihoods, industries, and futures. You absorb pressure from boards, shareholders, regulators, markets, your peers, and your teams. You understand the unspoken expectation that no matter what hits the fan, you will respond with poise, clarity, and good judgment.

While everyone else sees your title, your strategy, and your calm exterior, few ever glimpse the toll it can take on the human being inside.

THE LEADERSHIP ARMOUR

Most senior leaders I work with are superbly competent. Many are also quietly exhausted. They have mastered the art of appearing composed while navigating relentless complexity, protecting others from uncertainty, and showing up as strong, steady, strategic leaders, even when they are carrying the full weight of the unknown on their backs.

The higher you climb up the leadership ladder, the harder it becomes to say simple, human things like "I don’t know," "I am not sure I handled that well," or "I am struggling." Vulnerability may be a popular leadership buzzword right now, but not every boardroom is a psychologically safe place to take off your leadership armour. In some environments, showing uncertainty is still risky business.

So leaders learn to wear the armour. Not because they are inauthentic, but because it feels necessary. Protecting others often comes at the quiet cost of denying themselves. And that cost can be steeper than it looks from the outside.

THE COST OF ISOLATION

Speaking of cost, recent research suggests that leadership loneliness is more common, and more costly, than we may know. A 2023 report by Odgers Berndtson found that one in five employees worldwide feel lonely at work, and nearly half of CEOs report feeling the same way. It is not just about feelings. Loneliness erodes performance, resilience, and well-being, at every level of leadership.

The cost of loneliness is not just personal; it is organisational. Isolated leaders are more likely to second-guess decisions (their own, and others’), are less likely to seek critical feedback, and are slower to course-correct when something is not working.

And leadership isolation does something worse: it dulls instinct. It disconnects leaders from their own wisdom, and from the human signals around them. That’s why creating space for honest sharing without fear of judgment is essential.

PEER COACHING AND TRUTH CIRCLES

A well-structured Peer Coaching Circle is not a gripe session. It is a professionally facilitated conversation where senior leaders drop their armour, share the truth about challenges they are facing, and receive powerful questions and unvarnished insights in return.

Imagine stepping into a circle where, for once, you do not have to perform or protect. A room where your peers meet your honesty not with judgment, but with curiosity. Where questions spark new awareness, and shared wisdom means you walk away with new ideas and solutions to your problem. Where you are reminded that your struggles are not a weakness; they are part of the work of leadership itself.

In these confidential conversations, trust is sacred, peers understand the stakes, and participants are committed to mutual growth and support. They are coaching-based, designed to spark reflection, accountability, and courageous growth. Most importantly, they are deeply humanising: these shared leadership moments of truth remind leaders that their struggles are normal, not shameful.

WHY THEY WORK

Peer Coaching Circles work because they invite participants to share challenges without judgment, and without the layer of armour that often gets in the way. They collapse the exhausting illusion that you are supposed to figure it all out alone and create a shared space where real conversations help leaders grow. They also address what traditional leadership development often misses: that growth is not just about learning new skills; it’s also about dropping old armour that no longer serves you.

Research from the Centre for Creative Leadership (CCL) confirms that peer networks are among the most effective methods for senior leader development, particularly in fostering adaptive leadership, cross-boundary collaboration, and decision-making agility. In one study, CCL found that structured peer learning initiatives significantly outperformed individual learning in terms of sustained behaviour change and performance improvement.

REAL TALK, REAL RESULTS

I have facilitated hundreds of executive coaching circles over the years and have seen what happens when the armour comes off. The dedicated VP who said to his team, "I feel like I have lost my leadership mojo." The seasoned CFO who finally asked, "Why has no one been willing to tell me this?" The newly minted SVP who said, "I’ve tried everything I can think of, but nothing is working."

What followed was not judgment. It was clarity. Support. Cohesion. And next-level leadership.

RE-THINK LEADERSHIP SUPPORT

Leadership doesn’t have to be lonely. We have to stop pretending that senior leaders have all the answers and don’t need support; not just in theory, but in practice.

If you are a senior leader reading this, ask yourself:

• Where do you go to be fully honest, where you do not have to ‘perform’ for others?

• Who holds up the mirror for you when no one else will?

• When was the last time someone challenged your thinking, not your authority?

• How would it feel to be armed with new awareness and real solutions?

If you don’t have answers, maybe it is time to try something different, and find your circle. Even the strongest leaders need a soft place to land occasionally. And in the right circle, with the right people, you will remember: you were never actually alone.

If you are interested in exploring a facilitated Peer Coaching Circle for your leadership team, reach out for a free discovery conversation at www.leslierohonczy.com.

THE DELEGATION UPGRADE: What Most Over-Functioning Leaders Get Wrong (and a Free Tool!)

Leslie Rohonczy, IMC™, PCC, Executive Coach, Leadership Expert, Speaker, Author

APRIL 2025

You don’t need to delegate more. You need to delegate better. Here's a story that'll explain what I mean.

I was working with a senior VP coaching client and during a discussion about her capacity, we shifted our conversation to the topic of delegation. I told her I had noticed that she was quite proud of her ability to empower her team. “I’m great at delegation,” she told me. “I trust my people. I don’t micromanage.”

Having observed her in action over several weeks during her 1:1s and team meetings, I saw something different: her calendar was jammed with back-to-back meetings; she sent out directive emails at all hours; she regularly worked weekends to fix her team's mistakes, and to catch up on her own work. I also noticed the reaction of her employees, and the impact on her team. Her employees didn’t seem to be confident or engaged and were unwilling to take initiative.

That instinct to ‘do it all’ is called over-functioning – doing the thinking, making the decisions, doing the ‘doing’, then re-doing what was done to meet an unreasonably high standard – all the while believing you’ve 'handed it off'.

My client is not alone. Delegation, and over-functioning in particular, is a common leadership coaching topic. And it doesn’t always look like martyrdom or micromanagement – most of the time, it’s a well-intentioned leader jumping in to help, filling in the blanks, or fixing things behind the scenes. And sometimes, it happens because a leader simply loves the 'doing'. But that pattern comes at a cost – to the leader’s capacity, to the team’s development, and to the overall trust within the team.

If you’re doing all the thinking and troubleshooting, you’re unintentionally teaching your team not to.

Leaders often fall into one of two over-functioning patterns:

• The Martyr: “It’s just easier if I do it myself.”

• The Micromanager: “I know I handed it over, but the output isn’t perfect, so I’ll fix it.”

Both are understandable. Neither actually works long term. So let’s shift the conversation to explore what's driving that behaviour, below the surface.

DELEGATION ISN’T ABOUT 'LETTING GO' OR 'SETTLING'

Here’s a myth that most leaders have been taught: Delegation means taking something off your to-do list and handing it to someone else.

But delegation is much more than that. Real, purposeful delegation is an act of generosity and trust. It’s not just about removing a task from your plate – it’s about staying involved in the right ways.

Let’s look at three common – and very different – delegation missteps that illustrate the cost of getting it wrong.

The scenario: You ask an employee to lead a project review and create a status update to present to the executive team.

Misstep #1: Hand-Off and Hope: You forward the meeting invite and say, “You’re up. Good luck.” They scramble to prepare, unsure of what matters most to the audience or what success looks like. Their output misses the mark, and you end up rewriting the entire presentation the night before. The result? Frustration on both sides and an employee who feels overwhelmed rather than empowered. What’s missing: the leadership scaffolding of clarity, support, and trust.

Misstep #2: Polisher’s Pitfall: Your employee completes their review, creates the report, and sends it back to you. It’s thoughtful, accurate, and 95 percent there, but not quite how you would have done it. Instead of offering constructive feedback or coaching them to close the gap, you quietly rewrite the whole thing to get it “just right.” It may feel efficient in the moment, but the cost is invisible and cumulative: confidence erodes, trust thins, and motivation takes a hit. Over time, your people stop stretching and start playing small.

Misstep #3: Ego Editor: If you’ve ever thought, “I just want to make a few improvements, to put my mark on it”, your edits aren't about quality control – they're about identity and ego. Many leaders unintentionally use editing as a way to demonstrate their value, showcase expertise, or subtly reassert ownership. But the trade-off is that every time you rewrite instead of coach, you send the message that your team’s work isn’t good enough, or that your version is the only one that counts. What starts as helpful becomes harmful. Over time, initiative fades, people disengage, and the team learns that ‘done’ doesn’t mean ‘trusted.’

Now picture a different version of this same scenario: You spend ten minutes upfront with your employee, walking through the context, clarifying expectations, and defining success. When they deliver the work, you don’t rewrite it or put your personal stamp on it – instead, you offer thoughtful questions and clear, actionable feedback that helps them refine, adjust, and learn. You’re not hovering, rescuing, or reasserting your mark – you’re scaffolding. You’re guiding.

When you delegate well, powerful things happen:

• You build trust.

• Your employee gains confidence and capability.

• Your leadership style evolves as you shift from doing to developing, from directing to empowering.

• Delegation becomes less about task completion and more about capability-building and culture-shaping.

This kind of leadership isn’t about perfection. It’s about being okay with 90%, if it means your people are getting stronger, faster, and more confident. It’s about holding the line between quality and growth – and having the courage to let your team take real ownership, even if it’s not perfect. Because that’s what builds future-ready teams. That’s what scales leadership.

To be fair, most senior leaders were never formally taught how to delegate. They built their careers on being high performers – solving problems, delivering results, and executing with speed and precision. These strengths earned them promotions, but once they step into leadership, the very habits that made them successful can begin to backfire.

As a leader, your job is no longer to do the work yourself – it’s to get the work done through others. That means shifting from being the expert who executes to the leader who inspires and enables execution. It’s about creating the conditions where your team can stretch, learn, and deliver, effectively and consistently.

When leaders continue doing it all themselves, they don’t just slow things down – they inadvertently block growth, erode trust, and limit team potential. To lead well, delegation isn’t a luxury – it’s a leadership necessity.

THE EMPOWERED DELEGATION MAP: FIVE QUESTIONS THAT CAN CHANGE EVERYTHING

This simple tool can help you plan your delegation moments more thoughtfully. Whether you're assigning a project, handing over a recurring task, or reflecting on something that didn’t quite land – the Empowered Delegation Map invites you to get intentional.

Here are the four reflection questions:

1. What’s the desired outcome? Be specific. What needs to happen? By when? And why does it matter?

2. What context or guardrails make this safe to delegate? What do they need to know? What decisions are theirs to make? What boundaries matter?

3. What would learning look like – even if it’s imperfect? What’s the stretch zone? What are you willing to tolerate in service of their development?

4. What’s the cost if I keep doing this myself? What’s the impact on your energy, focus, or leadership credibility? And what growth opportunity are they missing?

5. What will I do differently, as a result of this reflection? What new move do you want to experiment with? When will you try this? With whom? What criteria will you use to determine your level of success at this new move?

Try walking through the Empowered Delegation Map in advance of a handoff conversation, or even in retrospect. You might be surprised by what gets revealed through this simple but powerful coaching practice.

BE THE LIGHTHOUSE, NOT THE LIFEGUARD

Effective leaders are like lighthouses. They don’t climb into the boat and start bailing water – they shine a focused beam of light for others to find the hole. They broaden their beam and give enough direction to help the team find their way through a challenging strait. They are steady, anchored, and visible, and they trust their people to navigate with increasing confidence.

The challenging part is that most of us were trained to jump in and prove our value by solving and doing. But empowered delegation means resisting that impulse. It means letting others fumble a bit, so they can build awareness, skill, and capability, and learn important lessons that help them develop. It means learning when to shine a focused beam on something specific – and when to widen the light to illuminate the broader path.

When leaders delegate with clarity and purpose, something powerful happens. Their team stops waiting for direction and starts thinking for themselves. They feel trusted, and they step up in response. Ownership grows. Capacity expands. Leaders begin to spend more time where they create the most value – on strategic priorities – and less time putting out fires.

And there’s a bonus ripple effect: when your direct reports experience empowered delegation, they start to model it too, and before you know it, you’ve helped shift the culture toward greater ownership and trust.

TRY THE DELEGATION MAP – AND SEE WHAT SHIFTS

If you’re ready to delegate in a way that supports your people, strengthens your leadership, and frees up your capacity, download the free Empowered Delegation Map and give it a try. Use it before your next 1:1, during team planning, or even to debrief a delegation moment that didn’t land quite the way you hoped.

You might be surprised by how much shifts – not just in your team, but in your own mindset and habits as a leader.

LEADERSHIP STRENGTH AT FULL VOLUME: The Strength vs Overstrength Paradox

Leslie Rohonczy, IMC™, PCC, Executive Coach, Leadership Expert, Speaker, Author

A senior leader walks into a team meeting (doesn’t that sound like the opening line to a joke!?), excited about his newly minted strategic vision, and confidently shares several decisions that he’s made. He offers a long list of ideas for reaction and execution, and he poses some powerful questions he wants answered. Each of these things is a quality leadership behaviour. So why does the room fall silent?

Chances are they’re not in awe; they’re overwhelmed.

This is a common occurrence in leadership, but it isn’t a villain story; it’s a visibility story – one that happens every day in organizations where well-intended leaders lean a little too far into their strengths. And the very qualities that earned them trust, promotions, and praise start to have the opposite effect.

This is the strength/over-strength paradox, and at its heart, it is a deceptively simple idea: a leadership strength, when overplayed, becomes a liability.

And yet, many leaders aren’t aware it’s happening until the damage is done. Why? Because they’re doing what’s always worked. Until it doesn’t.

WHY THIS MATTERS MORE THAN EVER

Trust in leadership is one of the strongest drivers of employee engagement and performance. And yet, in multiple global studies, more than half of employees say they don’t feel seen, heard, or understood by their leaders. That’s not just a gap – that’s a chasm! And in that chasm lurks the over-strength trap.

Think of your leadership as a soundboard in a recording studio. Every leadership attribute is an individual channel on the board:

• strategic vision

• decision-making

• humility

• communication

• empathy

• integrity

• accountability

• delegation

• motivation

• innovation

• negotiation

• change management

• critical thinking

• other (your unique leadership attributes)

When tuned just right, they create a harmonious mix. But push the fader too high on any one strength, and suddenly what was once inspiring becomes jarring. What was pleasing is now uncomfortable. What had been clear is now out of phase. And even though the other channels are set at the right volume, it can ruin the whole mix.

Let’s break it down using the graphic below, a snapshot of nine core leadership strengths (there are many others, some unique only to you!) Here’s what can happen when their volumes go unchecked.

STORIES FROM THE FRONT

Here’s where theory meets reality. These five short case studies are based on real coaching themes that have played out in boardrooms, team meetings, and one-on-ones. They showcase the human side of leadership; the moment where a well-meaning strength quietly shifts into overdrive, and the team dynamic shifts in response. If any of these stories feel familiar, you’re not alone – and you’re not off track. You’re just being invited to listen differently to your leadership ‘mix’, so you can make some adjustments, and tune your soundboard accordingly.

Case #1: The Strategic Visionary

Rajesh was known for his powerful strategic thinking. His colleagues described him as “the guy who could see around corners”. His head was typically five years ahead of the others on his team, who were still focused on Q1. His team was inspired... at first. But soon, they started feeling disconnected from the day-to-day realities. When asked what they needed to succeed, one team member quietly said, "I just need to know what I should be doing tomorrow." Rajesh had slipped into overstrength. His people felt abandoned in the present, trying to navigate the complexities on their own.

Case #2: The Empathetic Avoider

Marissa had developed a high level of emotional intelligence and compassion throughout her leadership career. Her people loved her warm personality; she was a great listener and genuinely seemed to care about them. She remembered birthdays, gave ‘free’ days off when they felt overwhelmed, and offered a soft shoulder to cry on when there was trouble at home. She also actively looked for developmental opportunities to offer each of her employees that would help them grow their careers. But when it came time to have hard conversations like missed deadlines, employee conflicts, or poor performance, she froze. Her empathy channel was so loud that it had drowned out her leadership accountability channel. She became avoidant, and slowly her team’s accountability eroded to the point that Marissa’s group developed a reputation for poor performance, which caused her top performers to look elsewhere, and made recruiting new employees difficult.

Case #3: The Humble Underdog

David was seen as a humble guy. He was always quick to credit his team for any successes and rarely took the spotlight. But over time, his unwillingness to take centre stage meant that he was invisible most of the time, which became a liability. Without the willingness to take up his full leadership space, the executive team couldn’t see his impact. David’s team, once proud of his modesty, started wondering if he lacked confidence in them – or in himself. It was an unnecessary distraction from the team’s mission and targets. Some became disengaged, while others tried to compensate by becoming more vocal (with uneven results). David’s humility had become an overstrength that muted his ability for bold influence, and his career stalled.

Case #4: The Delegating Ghost

Carla was an expert delegator. She understood delegation of authority thresholds and empowered her delegates to make decisions on her behalf and take action accordingly. She trusted her team and rarely micromanaged. But Carla wasn’t big on oversight. In fact, you could say she was allergic to it. Bored with mundane operational details, Carla preferred to live in the future, playing with strategic modelling and innovation trends. But without regular check-ins, guidance, and oversight, not only were projects veering off course and timelines slipping, but her people began to resent her, too. To her employees, Carla hadn’t delegated; she’d disappeared.

Case #5: The Motivational Machine

Jorge brought infectious energy to his leadership conversations. He was all about goal setting, giving recognition, and getting people fired up. His favourite expression was “push through”, something he often told employees when they raised concerns about their workload or capacity challenges. He was proud of how much his team could deliver, but as burnout crept in, his relentless positivity became exhausting. The team felt pressured to always perform at 110%, and some began hiding their struggles for fear of letting him down.

What once inspired them became a stress multiplier, and Jorge ended up with three employees on short-term stress leave.

All five of these leaders were doing what they thought was right. And they weren’t wrong. They just didn’t notice when their strengths started working against them.

BEST PRACTICES FOR BALANCING ACTS

So, how do you keep your soundboard balanced when the volume has crept up too high on one channel? How do you raise the volume on other channels to compensate? The following tips are some quick but powerful ways to ensure your leadership is landing the way you intend. These practices are grounded in real coaching tools and everyday leadership behaviours that can help you calibrate your leadership mix.

Make Feedback Normal, Not Formal

Build feedback into everyday conversation. The best leaders are curious, not just about ideas, outputs, metrics, and strategy, but about their own leadership impact. Ask: "What’s something I’m doing that’s getting in the way right now?"

Name Your Over-Strength

Introduce the strength/overstrength paradox concept to your team. Invite them to help you calibrate. It creates safety, builds trust, and diffuses the fear that giving feedback means they’re criticizing your character. Ask yourself: "Where might my team be seeing more of this strength than they need right now? What’s the unintended consequence I haven’t noticed yet?"

Coach the Strength Back to Centre

When a strength starts showing up too often or too intensely, it’s not about switching it off. It’s about adjusting the channel volume. Get back to the core purpose of the behaviour and check in on how it's being received. Ask yourself: "What’s the original intention here? What’s the ripple effect? What would ‘just enough’ look like?"

Use the 3-Point Leadership Lens

This quick tool helps leaders get out of autopilot and into alignment. Every time you lean on a strength, check:

• is it aligned with the mission?

• is it right for this moment?

• is it working for the people?

What worked in the past may not land now, especially in times of change. Ask yourself: "Is this strength in service of the bigger picture – or is it just my default setting?"

Revisit Regularly

Strengths evolve. So should your leadership. Schedule quarterly self-check-ins, and invite an executive coach to help you explore your blind spots. Ask yourself: "What strengths have I been leaning on heavily this quarter? When I pause to consider whether they’re still fit for purpose, what do I notice?"

THE INVITATION

Leadership isn’t about turning every channel up to eleven. It’s about learning to engineer your soundboard. A little more clarity here, a little less volume there. Bringing in the bass line of strategy without drowning out the higher notes of empathy. The best leaders aren’t the loudest or smartest in the room. They’re the most attuned.

When your strength becomes someone else’s struggle – it’s time to rebalance. So here’s an opportunity to experiment: Be in relationship with your leadership strengths. Take the time to listen to each channel in relation to the other channels, and in relation to the overall mix. Notice what needs adjustment, what’s sitting just right in the mix, and what might need a gentle nudge back to centre.