THE LEADERSHIP ECHO CHAMBER: How Lack of Self-Awareness Undermines Leaders

Leslie Rohonczy, IMC™, PCC, Executive Coach, Leadership Expert, Speaker, Author

You’re in a meeting, and a senior leader – let’s call him Mark – is running the show. Mark is confident. Mark is decisive. Mark is also completely oblivious to the fact that his team is disengaged, his jokes are falling flat, and his ‘inspirational’ speech is about as energizing as a Monday morning budget meeting.

Poor Mark has no idea. Not a hot clue. He believes he’s leading with impact when, in reality, his team is mentally drafting their resignation emails and counting down the hours until they can get the hell out of there.

This, my friends, is the silent dealbreaker of leadership: lack of self-awareness. And unlike poor strategy or bad financial decisions, this one doesn’t come with warning lights or colourful metrics in quarterly reports. It sneaks up quietly, erodes trust, and before you know it, you’re ‘that guy’; the leader people respect on paper but avoid in the lunchroom.

YOU CAN’T FIX WHAT YOU CAN’T SEE

I talk a lot about emotional intelligence with leaders. And we talk a lot about strategic vision, too. But if a leader’s self-awareness isn’t at the foundation of their leadership, it’s like building a house on quicksand; it looks great – for a while – until everything collapses.

Dr. Tasha Eurich is an organizational psychologist and researcher who found that 95% of people believe they are self-aware, but only 10-15% actually are. That means there’s a whopping number of well-intentioned leaders walking around blissfully unaware of how they’re actually showing up.

And just to dial up the discomfort even more, here’s an ironic twist: the higher up the ladder you go, the harder it becomes to get an honest mirror. Not because senior leaders suddenly lose their self-awareness, but because fewer people are willing to offer unfiltered truth. Power dynamics, fear of retaliation, or the assumption that “they must know what they’re doing” create an echo chamber of polished updates and sugar-coated feedback. Over time, this curated input distorts a leader’s sense of how they’re truly showing up. Not because they don’t care, but because they don’t see what others see. And when you can’t see yourself clearly, you make decisions based on a version of reality that doesn’t actually exist.

SO, WHAT HAPPENS WHEN LEADERS LACK SELF-AWARENESS?

When leaders don’t see their own blind spots, a few things start to happen:

1. THEY MISREAD THE ROOM

Ever sat in a meeting where a leader delivers a long-winded monologue about “open communication” while everyone nervously avoids eye contact? It’s excruciating. A lack of self-awareness means you might believe your words inspire collaboration when, in reality, your presence stifles it. The best leaders understand how their tone, body language, and energy affect others – because leadership isn’t just about what you say. It’s about how you make people feel.

2. THEY REPEAT PATTERNS THAT DON’T WORK

If multiple teams have questioned your “collaborative” style, dial up your curiosity about whether your version of collaboration feels like command-and-control to others. The signal might not be rejection – it might be resistance to a misalignment between intention and impact. Many leaders operate on autopilot, defaulting to behaviors they’ve picked up over the years without questioning whether they actually work. If you keep encountering the same challenges – team disengagement, turnover, low morale – it’s worth asking: What’s my role in this?

3. THEY ERODE TRUST WITHOUT REALIZING IT

Trust is the currency of leadership. Without it, you’re just a person with a fancy title. And the fastest way to lose trust? Being out of sync with how you impact others. Imagine a leader who preaches work-life balance but sends emails at midnight. Or one who claims to value innovation but shuts down every new idea. These disconnects create cognitive dissonance, and over time, people stop believing in you – not because you’re malicious, but because your actions don’t align with your words.

SELF-AWARENESS AS A LEADERSHIP SUPERPOWER

If you've read this far and are thinking, “Well, this definitely isn’t about me,” I’ve got news for you: based simply on the stats, it probably is. So, how do you become more self-aware?

Here are three ways to start sharpening your self-awareness muscle:

1. ASK FOR FEEDBACK (AND ACTUALLY LISTEN)

Most leaders claim they want feedback. But when they receive it, often their defensive mode kicks in faster than you can say “constructive criticism.”

Adam Grant, an organizational psychologist at Wharton, explains that the best leaders actively seek out and embrace uncomfortable truths. Instead of asking, “How am I doing?” try, “What’s one thing I could do better?” It invites honesty without putting people on the spot. (And here's a cool neuroscience nugget: challenging the brain to find 'one' thing will actually yield better results than saying 'is there anything I could do better?")

And when you receive feedback? Don’t justify. Don’t explain. Just say, “Thank you.” Let it sink in. Reflect on your reaction to it. Find the insights to help you build your self-awareness and then act on it. As Maya Angelou famously said, "Do the best you can until you know better. Then when you know better, do better."

2. PAY ATTENTION TO PATTERNS

Do people often say you interrupt? Do your teams seem hesitant to answer your questions? Does your direct report “have another meeting” when you ask for a quick chat?

Those are clues. Self-aware leaders look for patterns in their interactions – not just individual incidents. If the same feedback (or silence) keeps showing up, there’s something to explore.

Here's a useful exercise: keep a leadership journal. Each week, jot down observations about your interactions. Over time, patterns will emerge – ones you can either correct or capitalize on.

3. BUILD A REFLECTION PRACTICE

Harvard Business School research found that leaders who take time to reflect on their experiences perform significantly better than those who don’t. Even taking five minutes a day to jot down, “What went well today? What didn’t? What’s one thing I’d do differently tomorrow?” – can shift how you lead.

Reflection doesn’t mean dwelling on mistakes – it means learning from them. Reflection doesn’t require a retreat or a journal filled with profound musings. Even a few quiet minutes can offer surprising clarity that can open the door to greater self-awareness (the kind of growth that most leaders say they want but rarely make time for).

YOUR IMPACT MATTERS MORE THAN YOUR INTENTION

You might intend to be a compassionate, visionary leader. But if your impact doesn’t align with your intention, you’re missing the mark. Great leaders – truly great ones – aren’t the ones who are always right. They’re the ones who are always learning. So, here’s the tough question: are you actively cultivating self-awareness, or just hoping it happens by osmosis? Don’t wait to find out the hard way that you’ve been Mark all along.

The silent dealbreaker isn’t a lack of skill, ambition, or intelligence. It’s the inability to see yourself clearly. And high-performing leaders make sure they never stop looking.

WHAT’S THE BEST PSYCHOMETRIC TEST TO TRANSFORM YOUR LEADERSHIP? (The answer may surprise you.)

Leslie Rohonczy, IMC™, PCC, Executive Coach, Leadership Expert, Speaker, Author

As an Executive Coach, I often use psychometric testing to enhance leadership development as part of my 1:1 coaching programs for leaders. Some clients bring past assessment results, while others take advantage of the two that I offer. Last week, one of my clients asked me: “What’s your take on the best psychometric test for leadership?” After years of coaching, and seeing firsthand which assessments create real impact, I have an answer that might surprise you.

Psychometric testing is a billion-dollar industry, promising insights into personality, communication styles, decision-making preferences, and leadership potential. Rather than ‘putting you in a box’, they reveal the box you’re already sitting in, looking at the world. All of these tests offer you more information about the lens you look through to make sense of yourself, and your relationship to others and the world around you. And while each test approaches this from a different angle, they all offer the potential to provide powerful insights, and personalized recommendations for development. But with so many options out there, it can be hard to choose the one best suited to developing your leadership, career, or team cohesion.

Curious to know which one I think is the best? First, let’s look at ten of the most widely used psychometric assessments.

THE TOP 10 CONTENDERS

1. Insights Discovery

Identifies: Leadership style, self-awareness, and communication preferences.

How it’s used: Based on Jungian psychology, Insights Discovery categorizes individuals into four colour energies: Fiery Red, Sunshine Yellow, Earth Green, and Cool Blue – offering a simple, yet powerful, framework for understanding behavior. Leaders and teams use it to adapt their communication styles, enhance collaboration, and build stronger workplace relationships. The model’s accessibility makes it a favorite for leadership coaching and team dynamics.

Benefit: Easy to grasp and apply for immediate team impact.

Limitation: The four colour model can feel simplistic compared to deeper personality models (however I think its simplicity is also a key strength).

2. MBTI (Myers-Briggs Type Indicator)

Identifies: Personality preferences, decision-making styles, and work dynamics.

How it’s used: MBTI categorizes individuals into 16 personality types based on four dichotomies (Introvert/Extrovert, Sensing/Intuition, Thinking/Feeling, Judging/Perceiving). Organizations and leaders use it to understand cognitive diversity, improve team interactions, and tailor leadership approaches. Its value comes from exploring how preferences shape leadership tendencies and identifying areas for growth.

Benefit: Provides insight into how people perceive the world and make decisions.

Limitation: Often misused as a rigid label rather than a developmental tool.

3. DISC Personality Assessment

Identifies: Behavioral tendencies in communication and conflict resolution.

How it’s used: DISC categorizes behavior into four types – Dominance, Influence, Steadiness, and Conscientiousness. Leaders leverage it to understand their natural communication style and adjust for different workplace dynamics. It’s particularly useful in high-pressure leadership roles, sales, and conflict resolution.

Benefit: Straightforward and practical for improving workplace communication.

Limitation: Lacks depth in assessing motivation and underlying personality traits.

4. SuccessFinder

Identifies: Leadership strengths, career fit, and team performance insights.

How it’s used: SuccessFinder provides highly detailed behavioral data to help leaders align their strengths with career aspirations and leadership effectiveness. It’s widely used in executive development, helping leaders optimize decision-making, productivity, and long-term career strategies.

Benefit: Data-driven with strong predictive accuracy for leadership success.

Limitation: Less commonly known, requiring coaching guidance to help clients interpret results effectively.

5. Enneagram

Identifies: Core motivations, fears, and emotional intelligence.

How it’s used: The Enneagram maps individuals into nine personality types, each with distinct worldviews and coping mechanisms. Leaders use it for deep self-reflection, personal growth, and emotional intelligence development. It’s particularly effective for those looking to strengthen empathy and resilience.

Benefit: Encourages profound self-awareness and emotional growth.

Limitation: Requires significant reflection and coaching support to apply effectively.

6. Hogan Personality Inventory

Identifies: Leadership potential, derailers, and risk factors.

How it’s used: The Hogan suite assesses personality traits related to leadership success and risk factors under stress. Organizations use it for executive coaching, talent selection, and succession planning. It’s one of the most research-backed tools for identifying both strengths and possible career-limiting behaviors.

Benefit: Helps leaders recognize and mitigate potential blind spots.

Limitation: Can feel confrontational to participants if not framed as a developmental tool.

7. EQ-i 2.0 (Emotional Intelligence)

Identifies: Self-regulation, interpersonal effectiveness, and leadership resilience.

How it’s used: Emotional intelligence is a critical leadership asset. The EQ-i 2.0 measures self-awareness, self-regulation, motivation, empathy, and social skills. Leaders use it to enhance workplace relationships, manage stress, and develop high-performance teams.

Benefit: Strong correlation between EQ and leadership effectiveness.

Limitation: Requires ongoing practice to translate insights into real behavior change.

8. Gallup CliftonStrengths (formerly StrengthsFinder)

Identifies: Core strengths and leadership potential.

How it’s used: CliftonStrengths identifies an individual’s top talents from a list of 34 strengths. Leaders use it to maximize their potential, align with career paths, and build high-performing teams by focusing on strengths rather than weaknesses.

Benefit: Encourages a strengths-based leadership approach.

Limitation: Doesn’t address potential blind spots or growth areas.

9. Thomas-Kilmann Conflict Mode Instrument (TKI)

Identifies: Conflict-handling styles and negotiation strategies.

How it’s used: The TKI assesses five conflict-handling styles: Competing, Collaborating, Compromising, Avoiding, and Accommodating. Leaders and teams use it to navigate conflict more effectively, improving decision-making and negotiation tactics.

Benefit: Helps teams constructively manage conflict.

Limitation: Focuses on conflict behavior rather than deeper leadership traits.

10. FIRO-B (Fundamental Interpersonal Relations Orientation-Behavior)

Identifies: Interpersonal needs, leadership compatibility, and team dynamics.

How it’s used: FIRO-B assesses interpersonal needs in three key areas: Inclusion, Control, and Affection. Leaders use it to improve workplace relationships, enhance leadership compatibility, and align their management approach with team expectations.

Benefit: Strengthens understanding of team dynamics and leadership interactions.

Limitation: Less well-known, requiring interpretation for effective use.

SO, WHICH ONE IS THE BEST?

Here’s my take: The best psychometric test is the one you commit to using.

There are abundant and valuable insights and a-has to be had from any well-designed, personalized psychometric test, no matter which instrument is used. But the real value is not inherently in the results themselves. It comes from the reflection, discussion, and application of those results. Pay attention to any resistance you feel when reading your report. Is it truly inaccurate, or does it reveal a blind spot or limiting belief? Often, discomfort or resistance to certain insights arises from something we don’t like about ourselves, a blind spot we’re unaware of, area of growth we haven’t yet explored, or a perceived weakness that we want to protect from being seen by others. But the areas that challenge us most often hold the greatest growth potential – if we’re willing to reflect, practice, and experiment.

Many of my clients are surprised by the accuracy of their assessments. Even the skeptics have joked that it feels like someone must’ve been watching them for weeks. But no matter how precise the results seem, they’re just the starting point. A test won’t transform you – but what you do with it will.

CHOOSE THE RIGHT TOOL FOR YOUR GROWTH

Different tools will resonate with different people and serve different purposes. A skilled coach can help you assess your development needs and recommend the appropriate instrument that will have the greatest impact on your development investment.

If you’re ready to go beyond the assessment and start applying new insights and awareness, let’s talk. I help leaders and teams translate their results into real-world impact.

Which psychometric tool has been most useful for you? Drop a comment below – I’d love to hear your experiences!